Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

June 27, 2019

Love this app so our customers can filter by size and color (variants). Sometimes a bit confusing/cumbersome to use.. but it works well and we like it! Changed themes and they helped to customize it so that it looked like it fit in with our new webstore.

Warmblood Tack Store
United States
About 4 years using the app
Product Customizer replied July 5, 2019

​Hello friends at Warmblood Tack Store! This is Sean, the Customer Success Manager with Product Customizer :)

We definitely are grateful for this 5-star review. Apps have to perform a lot of workarounds on the Shopify platform to get things running smoothly for each store -- glad we did a great job for you. Wishing your store a TON of success in the near future!

-The Product Options & Customizer Team

Edited April 18, 2024

Aman has been wonderful and very responsive in helping us fix our programming issue. He recognized our urgent need for support and treated the situation with urgency, in kind.
Thank you Aman and team for all your support and hard work!

La Bon Bake Shoppes
United States
About 4 years using the app
Product Customizer replied February 6, 2023

Hello to our friends at La Bon Bake Shoppes

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

Edited April 6, 2022

Support is good. Would be good if there was an in-between plan or a custom rate for one service/change without having to pay $20USD per month for it.

Upper Dhali
Australia
About 4 years using the app
Product Customizer replied January 10, 2022

Hello to our friends from Upper Dhali

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our support team was able to assist you! We appreciate the high recommendation :-)

Tanu & The Product Customizer Support Team

February 26, 2014

Just wonderful! The best App to use. So easy and straight forward. I haven't even read the help guide yet as I haven't needed it. Very easy to figure out on your own.

Outstanding customer service also.

Reborn Baby Boutique
Australia
About 4 years using the app
Edited February 7, 2019

This app is great, really easy to use. When I changed themes I had a small problem but with in minutes after emailing it was sorted. Fabulous customer service. Thank you to Daniel for helping me.

Parkin & Lewis
United Kingdom
About 4 years using the app
August 31, 2020

Super easy to use! Very helpful when I needed it and they reply quickly! Thank you Product Customizer Team!

PicFoams.com (Inspirational Cut Outs)
United States
Almost 4 years using the app
Product Customizer replied September 1, 2020

Hello to our friends from PicFoams.com (Inspirational Cut Outs)!

Very awesome of you to leave this fantastic review for us here! We really appreciate this! Thank you for your support it means the world to us :-)

Melissa & The Product Options & Customizer Team

Edited April 29, 2019

This app works perfectly for customizing our products and we have been using it for many years! Customer service has always been stellar. Daniel has always been great to work with - thank you!!

Custom Couture Label Company
United States
Almost 4 years using the app
Product Customizer replied May 3, 2019

Hello to our friends at Custom Couture Label Company :) Awesome of you to leave us this review. Thanks for your long-time business with our app! I'll pass on the kudos to Daniel for sure! Hope your store is a huge success!
-Sean, Customer Success, Product Options & Customizer

Edited August 29, 2019

Product Options and Customizer has been a game changer for my business. It enables us to give our customers many options. Customer support has been excellent. They respond quickly and are very thorough.

Silly Pickles Kids
United States
Almost 4 years using the app
May 28, 2021

I love this app and think it's transformational for my business. It's very easy to use and has lots of great options. Thank you!

Gigi & Olive
United Kingdom
Almost 4 years using the app
Product Customizer replied May 29, 2021

Hello to our friends from Gigi & Olive

Thanks for leaving us this awesome review! We really appreciate the kudos!

-Melissa & the Product Customizer Support Team

June 11, 2013

Really liked the App, easy to use, and does what I need!

Hanna Melin
United Kingdom
Almost 4 years using the app