Reviews (1,783)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Super app! Easy to use. Super service too. Thanks a lot.
Good Customer Service. I appreciated that.............................................................
Hello to our friends from FishingAmz
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our support team was able to assist you!
Tanu & The Product Customizer Support Team
This is one of three customiser apps I tried for burntsoul.com. After a few days of trials, I found that this was by far the most user-friendly and flexible app I could find. Since downloading two months ago it has reduced our service time on customer queries whilst increased sales on our customised product considerably. The support is also second to none with help always given out of hours in the quickest response time. I would highly recommend this to anyone considering it... well worth the money!! UPDATED - Again super fast support. Thanks Aman!
Hello friends from Burnt Soul,
We truly appreciate the time you took to leave us this review online. Glad we were the winner out of 3 different apps you tried for customization options on your products. Our app is truly easy to use yet very powerful. If there is ever anything we can do for you please let us know! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
I have been using the app for a while now and the customizations are great. I also had a issue with a checkout button and Kevon with customer service was able to solve a simple issue that no one else would address including Shopify customer service.
Hello to our friends from Rustic Grace Designs
We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Kevon know that his assistance is greatly appreciated. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
I needed a bit of help setting up on my new theme - and the live chat was answered immediately and they set it up to work within 2 minutes, so helpful!
Hello to our friends at GET IT GRL
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Product Customizer Support Team
Kevon was great with an adjustment i requested for my website. He was polite, efficient and made such a difference to how the app works on my store. Thank you so much!
Hello to our friends from JensLittleT,
Thank you so much for taking the time to leave this awesome review. So glad that Kevon did a great job for you. I hope JensLittleT does super well online!
Sean & The Product Options & Customizer Team
Love this app. Helps me with all the different options we offer on our site. Customer service has been amazing.
Thanks for the kudos on the great customer service! Hope your store at Seriously Stickers benefits greatly from the added product options!
The app was working amazingly fine not sure what has happened it has now totally stopped working. The service team email you saying it all fine but has not checked if it working or not. And has created alot of problems for us. ALL FIXED AND ALL WORKING
Hello to our friends from Babba box
Thank you for taking the time out to write this great review! We really appreciate the kudos! :-) We wish you and store great success online
-Melissa & the Product Customizer Support Team
My store has been using this priceless app for the past year and it has been incredible. 99% of our products are customizable, and this app is THE most bang for any buck spent! Rather than spend thousands of dollars on experts to properly code our site, we've employed this app by ShopStorm and it has proven invaluable. Additionally, the support team has provided the best of help, even fixing problems over weekends! Thanks to the team here, and I will remain a loyal customer.
Steve
Easy & nice! Many choices... Perfect complement for my personalized products in my Onlineshop :) Great and fast support even on sunday! Thank you!
Hello to our friends from IndustryFy!
Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly a blessing!! Hope Industryfy is massively successful in ecommerce!
Sean & The Product Options & Customizer Team