Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

November 30, 2023

Excellent App with Outstanding Support!

Delicate Leather
Vietnam
About 2 years using the app
Product Customizer replied December 4, 2023

Hello Delicate Leather,

Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for!

The Support Team

April 4, 2022

This app is essential for my personalized keepsakes business. The support team is very helpful with troubleshooting problems. Highly recommended.

Tiarra's Bling Tees and More
United States
About 2 years using the app
Product Customizer replied April 4, 2022

Hello to our friends at Tiarra's Bling Tees and More

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

Edited October 17, 2015

simple to install and easy to configurate. Product Customizer does its job perfectly

edit 2015: great customer service, friendly and fast!

Ranarossa
Italy
Almost 2 years using the app
February 2, 2023

I am new to this app, but it is serving me well. The tech support is excellent. I am not tech minded, but I recently had an issue which Kevon in tech support helped me resolve.
Excellent customer service*****

Cocodelic Nails
United Kingdom
Almost 2 years using the app
Product Customizer replied February 6, 2023

Hello to our friends at Cocodelic Nails

Thanks for sharing your review with us and the community. We're thrilled to learn that Kevon was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

March 9, 2015

Love this app. Very easy. I just wish I could preview the photo uploads before I add them to the cart. Besides that awesome and user friendly!

sincerelykai
United States
Almost 2 years using the app
April 30, 2013

This applicaiton was perfect for my needs. Easy to install and the customer service was extremly quick to help me customize the spacing and font to my website.

Luchador MMA
United States
Almost 2 years using the app
March 9, 2022

Service client efficace et rapide dans sa mise en oeuvre des solutions. Je recommande l'application !

runskop
France
Almost 2 years using the app
Product Customizer replied March 10, 2022

Hello our friends at runskop

Merci d'avoir laissé cet avis réfléchi ! Nous vous remercions d'avoir pris le temps d'écrire ceci ! Nous sommes heureux que notre équipe d'assistance ait pu vous aider. Nous aimons vous avoir comme client et nous sommes toujours là pour aider votre boutique Shopify à réussir ! Nous apprécions la haute recommandation.

Tanu and the Product Customizer Support Team

March 2, 2022

I use this app to customize some listings. The program itself has a couple of options to choose from that let you decide how you want to sell your product. The only thing that I found not very convenient to me is that the wizard is not always working, but the customer service crew is always ready to help, fast in response, and effective with assisting. Overall I am recommending this app.

Shape28
United States
Almost 2 years using the app
Product Customizer replied March 3, 2022

Hello to our friends from Shape28

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

April 6, 2015

This app has been really helpful in allowing us to include more variants than Shopify will allow. It's extremely easy to use and the customer support has been fantastic! They were extremely prompt in their responses and helped us quickly resolve an issue regarding the placement of the dropdowns. Would highly recommend.

12 Oaks Bakery
United States
Almost 2 years using the app
Edited March 18, 2022

Be aware it does take a few mins to kick in but is working. This was my 3rd install on this type of app on SHOPIFY and the ONLY one that was smooth working and easy simple instructions to help avoid the 100 limit on most of these types of apps. Would recommend. Exactly what us merchants want a app to install and work so we can move on to working our businesses. Thank you.

LNB Luxury Candles Home Decor
United States
Almost 2 years using the app
Product Customizer replied March 22, 2022

Hello to our friends at LNB Luxury Candles Home Decor

We're so happy to hear that you are enjoying Product Customizer. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team