Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

Edited August 29, 2019

Product Options and Customizer has been a game changer for my business. It enables us to give our customers many options. Customer support has been excellent. They respond quickly and are very thorough.

Silly Pickles Kids
United States
Almost 4 years using the app
March 19, 2017

The best app I have on my shop by far! You can add choices for customer's to select with ease. if you get in a pickle, the app developers are prompt to help! Highly recommend!

Eivissakinddesigns
United Kingdom
Almost 4 years using the app
May 28, 2021

I love this app and think it's transformational for my business. It's very easy to use and has lots of great options. Thank you!

Gigi & Olive
United Kingdom
Almost 4 years using the app
Product Customizer replied May 29, 2021

Hello to our friends from Gigi & Olive

Thanks for leaving us this awesome review! We really appreciate the kudos!

-Melissa & the Product Customizer Support Team

June 11, 2013

Really liked the App, easy to use, and does what I need!

Hanna Melin
United Kingdom
Almost 4 years using the app
Edited September 13, 2022

This has been an excellent app with excellent service. Sheniel was very quick to help with anything i needed. 5 stars. Highly recommend this app to anyone using shopify. Thank you also to Kevon. You are a great help to me and i appreciate you. Thanks!

LermsCustoms
United States
Almost 4 years using the app
Product Customizer replied May 10, 2022

Hello to our friends at LermsCustoms

Thanks for sharing your review with us and the community. We're delighted to hear that Sheniel was able to solve your problem quickly and efficiently. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Tanu & The Product Customizer Support Team

March 11, 2024

great

Dirty Girlie
United States
1 day using the app
Product Customizer replied March 14, 2024

Hi Dirty Girlie,

Thank you for the nice review, we are always here to help you!

July 23, 2015

This app is so easy to use and the customer service is wonderful. I needed help installing the snippet and with the appearance of my variants. Shopstorm customer service took care of both very quickly. Would highly recommend!

Lettered Lined
United States
Almost 4 years using the app
Edited October 6, 2023

I really appreciate These guys and am so grateful for this app and the outstanding service, every time, for years! UPDATE: Single BEST app on Shopify of all the apps I have used. Super easy to get ahold of someone and service is quick and effective. I cannot live without this app and us it on both my shops! HIGHLY recommended

Mystic Moon Shop, Inc
United States
Almost 4 years using the app
Product Customizer replied November 20, 2022

Hello to our friends at Mystic Moon Shop, Inc

Thanks for sharing your review with us and the community. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

October 11, 2023

I've been using this app for years, easy to use, customers input customizations simply and whenever I've had an issue the team is super responsive and offers great and fast customer support. Definitely worth the fee to have customized options in your store, love it, recommend :)

Sarah Marie Running Co.
United States
Over 3 years using the app
Product Customizer replied October 16, 2023

Hello Sarah Marie Running Co.,

We appreciate you taking the time to leave this great review! It is great to hear that our team was able to quickly assist you and help you with your customizations. Thank you for being a valued merchant.

The Product Options and Customization support team

Edited April 13, 2020

Super easy to add customization's to my shop, exactly what I was looking for! I had a couple of questions and they got back to me SO FAST and fixed any issues I had, no questions asked. Very happy I found this app!

LaneLove Paper Co.
United States
Over 3 years using the app
Product Customizer replied April 13, 2020

Hello friends from LaneLove Paper Co.!

So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has been easy to use and that you're willing to share! We're also super proud of our customer support team. We hope that your store is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team