Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

October 2, 2013

Started using Product Customizer this morning for personalised wedding invitations. Found the app very helpful, easy to setup and perfect for my requirements.

I first started to use this product for the more obvious use of data input from customers for personalised products such as the one found here [http://www.marriedwithlove.com/collections/personalised-wedding-invitation-stamps/products/personalised-stamp-flower-birds-style-stamp]

I then noticed that I had product collections which when completed had over 100 variants which Shopify cannot handle. This app lets you create another category provided it does not change the price. I was offering different colour variations with no price difference, using Product Customizer I was able to give my customers the option to select from each category which would have otherwise been impossible.

Example [ http://www.marriedwithlove.com/collections/popular-sets/products/two-birds-married-with-love-set-2 ]

Married With Love | DIY Wedding Invitations
United Kingdom
Over 1 year using the app
June 27, 2022

I have been using many apps for customizing the options and variants for my products. I can say confidently that this app is the best app. Easy to use, the options will be applied instantly on any product, and on top of this, they do have such great customer service. So yes this app is definitely worth 5 Stars

ADAE Dental Online Store
China
Over 1 year using the app
Product Customizer replied July 1, 2022

Hello to our friends at ADAE Dental Online Store

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation and will do our best to justify your confidence.

Cheers,
Pushpesh & the Product Customizer Support Team

November 21, 2013

Perfect solution for our customized lollipops. Thank you!

Vintage Confections custom lollipops and novelty sweets
United States
Over 1 year using the app
December 6, 2022

I use the customizer for our site,it works good,and the support team work helpful,great!you can check how it work in our site www.safetycustom.com,thanks!

SafetyCustom
China
Over 1 year using the app
Product Customizer replied December 6, 2022

Hello to our friends at SafetyCustom

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

March 6, 2014

This is pretty easy to use as Apps go. There are things I wish it would do (like adding a set of customizations to a full collection all at once) but overall it's a good deal for $4/month.

Custom Candy Creations
United States
Over 1 year using the app
September 14, 2022

This app has awesome features and customer support is great (currently working with the free version)

KISPER
United States
Over 1 year using the app
Product Customizer replied September 15, 2022

Hello to our friends at KISPER

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 17, 2014

This app is exactly what I was looking for. I sell personalised prints, so needs for every order to be personalised. Each product needs different bits to be personalised as well, so I required flexibility as well. I downloaded the app and had it working in moments, adding personalisation fields to every product with ease. To make things better, I had a slight issue with one small part of the app, emailed ShopStorm looking for some guidance, and instead of getting guidance....they went ahead and fixed the small bug for me.....while I was at home in bed :-)

I really couldn't ask for a better service than that....I have been superimpressed with the app, and super-impressed with the back-up servie from ShopStorm......ten out of ten from me!

Bravacado
Ireland
Over 1 year using the app
August 31, 2022

Great product, and does precisely what it says on the tin and customer service is very helpful. Will be using for a ling time coming.

Rennet & Rind
United Kingdom
Over 1 year using the app
Product Customizer replied September 2, 2022

Hello to our friends at Rennet & Rind

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

November 16, 2022

Fantastic customer support. Waited 10 seconds for a reply. The app works well and we're happy with it. Does what it says on the box

3RD ROCK
United Kingdom
Over 1 year using the app
Product Customizer replied November 16, 2022

Hello to our friends at 3RD ROCK

Thank you for the glowing review. We're thrilled to learn that our support team was able to help you quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

November 7, 2014

Super helpful customer service. Very responsive. Makes my life easier!

Serpent & Staff
United States
Over 1 year using the app