Reviews (1,783)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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The customer service goes above and beyond! I was blown away! I have been using this app for years and love it!
We have used this app for 4 years mainly as a file upload for custom artwork. It has work very well the whole time. Support is fantastic. When we recently changed our store theme, the app stopped working because of the change. Support responded very quickly and we were up and running again. They are fantastic to do business with!
Hello friends from Republican Signs!
Your store is awesome! Glad the app is working well for you -- we think it's great as well! Also, we're proud of our staff and glad you feel the support is fantastic. Appreciate the top notch review... Hope your Republican Signs products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Product Customizer was the application we had been searching for. Simply to use and when it comes to support, Product Customizer is second to none! Really supportive organization.
Cannot fault the customer service from Aman!
I have been playing with my theme lately and unfortunately sometimes the product customizer options drop out or need to be re configured.
Aman was so quick in responding to my requests and amazing to deal with.
ThankyoU!
Hello to our friends from Petit Luxe Bebe
We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Aman M. was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
i like the app, help us to grow the profit, also it solves the number issues of color and size. good service as well. Thank you for the help always.
Hello to our friends from S&DCo.
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer and that it is helping you grow the profit in your business. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Great app. We've been using it in our store for a year always. The support is very helpful. Sheniel was quick to help us solve our problem when we updated to shopify 2.0 theme.
Hello friends at Nacach Wax
Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy Sheniel was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
This app is suit to our needs on adding reference number for the product that need to checkout. Support also very friendly and quick in checking issue that we have and resolve it within 30 minutes. Thanks for having this great app and support.
Hello to our friends at EcoAir Online Store
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
SUCH a great app for our custom items! Staff is quick to help and friendly.
I use this app for my embroidery small business website. It makes customizing each item I sell so much easier. Customers love the options I can add on each and personalization. The team has always been so helpful when I had questions or needed assistance.
Hello to our friends from Blue Sky Monograms
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Product Customizer Support Team
This app does exactly what we need it to. We've had it installed for over a year, and the support team was very helpful getting it set up. We changed themes in August and had no issues with the app transferring. Just in the past week, we had a bug where customers were unable to see their carts when checking out. I submitted a ticket, and the issue was fixed within 2 days. Great service! Highly recommend!
Hello to our friends from BEX
Thank you for this high recommendation! We will relay your appreciation to our support team! :-) Don't hesitate to reach out to us if you have any additional queries!
-Melissa & the Product Customizer Support Team