Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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The app is so easy to use on our end and for our customers. I used it for years without having any questions. When I finally needed to reach out to customer service to ask for help, they were so thorough and walked me right through my needs! I'm so thankful!
Hello to our friends at Brave Gowns
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!
Hi Your Car Reg,
Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!
The app is easy to use. Problems are unavoidable but I appreciate the enthusiastic support of team.
Hello to our friends from Myfihu
Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Tech support was awesome!! I love this add-on to my Shopify site. It allows me to create purchasing programs, with multiple options for my customers that are clear and easy to follow. Had to run the set-up wizard and somehow made a mistake along the way, but tech support had it fixed in no time. Thanks! Love this app
Hello to our friends from dh+ Skin Care,
So amazing that you left us 5 stars here! Our tech support works very hard, so Im glad they did an awesome job for you. Hope dh+ earns millions on Shopify!
Sean & The Product Options & Customizer Team
Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.
Hi there Sketch.Stitch.Love Ltd.,
We appreciate you recognizing our support team. Shevaughn is an amazing team member and we are lucky to have him. Thanks for leaving this review and do not hesitate to reach out for anything.
The Support Team
Super app! Easy to use. Super service too. Thanks a lot.
Good Customer Service. I appreciated that.............................................................
Hello to our friends from FishingAmz
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our support team was able to assist you!
Tanu & The Product Customizer Support Team
This is one of three customiser apps I tried for burntsoul.com. After a few days of trials, I found that this was by far the most user-friendly and flexible app I could find. Since downloading two months ago it has reduced our service time on customer queries whilst increased sales on our customised product considerably. The support is also second to none with help always given out of hours in the quickest response time. I would highly recommend this to anyone considering it... well worth the money!! UPDATED - Again super fast support. Thanks Aman!
Hello friends from Burnt Soul,
We truly appreciate the time you took to leave us this review online. Glad we were the winner out of 3 different apps you tried for customization options on your products. Our app is truly easy to use yet very powerful. If there is ever anything we can do for you please let us know! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
I have been using the app for a while now and the customizations are great. I also had a issue with a checkout button and Kevon with customer service was able to solve a simple issue that no one else would address including Shopify customer service.
Hello to our friends from Rustic Grace Designs
We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Kevon know that his assistance is greatly appreciated. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
I needed a bit of help setting up on my new theme - and the live chat was answered immediately and they set it up to work within 2 minutes, so helpful!
Hello to our friends at GET IT GRL
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Product Customizer Support Team