Reviews (1,766)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its extensive product customization capabilities, such as managing chain lengths and personalized uploads without needing multiple variants. They value features like template saving for consistent customizations and praise the app's reliability and responsive support team, which assists with customizations and proactive problem-solving. Ideal for businesses needing robust customization tools, it positively impacts customer satisfaction and sales.
Refine
-
By rating
I'm using this app for various options for a jersey. I wish the conditional logic component was included in the basic plan like some of their competitors, but overall a good app.
Hello to our friends from MandelaMade Shop
Thank you for leaving us this awesome review! We really appreciate the feedback and we will take this into consideration for future updates :-)
-Melissa & The Product Options & Customizer Team
The app is easy to use and the customer service is patient to help solve problems and can be contacted at any time, which is great
Hello to our friends from Thayagift
Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
The support team is really supportive and replies really quickly. Thank you very much for your help. Especially the customer specialist Aman is very helpful and helped us to fix the problem effectively. Good job, Aman.
Hello to our friends at MyHomeware Pty Ltd (ABN: 66 657 841 659)
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
We are on the basic plan. It is great. Good customer support. Highly recommended app if you want to have a variety of options on your products.
Hello PhonoLab,
Thank you for your positive review. We are happy that you had good customer support. Product Options & Customizer is perfect for your product offerings.
Stephanie & the Customer Support Team
Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.
Hello to our friends at Charleston Street
We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon.
Cheers,
Pushpesh & the Product Customizer Support Team
I now love this app after the recent update. Adding options & templates is super easy. The edit feature on templates is easy and convenient. The edit feature when adding in a bulk edit is easy and convenient. From the many app choices, I'm very pleased that I chose Product Customizer. Looking forward to the radio button selections that is soon to come. The only improvement could be same-day turnaround, rather than sometimes next-day support and/or a contact phone number.
I would give it 5 stars if it was able to track inventory for multiple options such as 3 red, 4 blue and 5 yellow or with sizes etc. It is however very easy to install, it works flawlessly and support is excellent. Thanks for making a worthy product.
An app that is very easy to install and use. I have been using product customizer for my cycling apparel business. I has allowed us to easily integrate new features into our buying process.
Great App, Great Service! This app allows me to have customers apply customization to only the products that I choose rather than my whole product line. Love the way the customization is captured in the order form prior to check out as well. Thanks for your prompt response to my inquiry for help installing the customizer on my product!
Although it has been a little challenging figuring things out Shevaughn at customer service has helped me to fix the things I need to fix to give my customers the best shopping experience possible.
Greetings Gift Hut USA,
Thanks for reaching out to us to help you get your app set up to promote the best experience for your customers. Shevaughn is a great support team member and we appreciate you acknowledging his assistance. Please reach out if you need anything else!
The Support Team