Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

July 17, 2024

Easy to use and provide many options.

Rose Adorn
Taiwan
4 months using the app
Product Customizer replied July 19, 2024

Hi Rose Adorn,

Thank you for your feedback! We're delighted to hear that you find our app easy to use and that it offers a range of options to suit your needs.

We appreciate your support!

October 24, 2024

Amazing App with Best Team Support.

British Panda Co.
India
2 days using the app
Product Customizer replied October 28, 2024

Hi British Panda Co.,

Thank you for the kind words! We're delighted to know you’re enjoying the app and the support team has made a positive impact.

We appreciate your feedback!

September 28, 2024

Tech Suport is very good . It help me understand the process of setup

Denim Project
India
About 3 hours using the app
Product Customizer replied September 29, 2024

Hi Denim Project,

Thank you for your feedback! We're glad to hear that our tech support was helpful in guiding you through the setup process. Providing clear and supportive assistance is important to us.

We appreciate your trust in our service!

June 18, 2024

I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!

CJ'z Creationz
United States
3 months using the app
Product Customizer replied June 26, 2024

Hi CJ'z Creationz,

Thank you for your review! We're glad our team member Shevaughn was knowledgeable and helpful during your setup. Providing excellent customer service is one of our core values, and we're happy you're pleased with your choice of our app.

Thanks for being sharing!

August 16, 2024

This app is able to make Shopify meet my customizing needs between my customers and myself.

Laser Prints
United States
About 12 hours using the app
Product Customizer replied August 19, 2024

Hi Laser Prints,

Thank you for your feedback! We're glad to hear that our app successfully meets your customization needs, enhancing the interaction between you and your customers.

We appreciate your support!

November 9, 2024

La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application !

WallPoster
France
About 4 hours using the app
Product Customizer replied November 19, 2024

Bonjour WallPoster,

Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-delà de l’application. N’hésitez pas à nous contacter si vous avez d'autres questions ou besoins.

Nous vous remercions pour votre confiance !

August 15, 2024

Aman was amazing! Super helpful.

MyBeautifulBuddha
South Africa
12 days using the app
Product Customizer replied August 19, 2024

Hi MyBeautifulBuddha,

Thank you for your review! We're glad to hear that our team member Aman provided you with excellent support. Providing great customer service is key for us, and we're happy we could assist effectively.

Thanks for your support!

Edited September 13, 2024

Very prompt support and help from the team
Best part is they have a free version for 1 product, and they have wonderful service even after using the app for a while!

Star Maps UAE
United Arab Emirates
3 months using the app
Product Customizer replied June 26, 2024

Hi Star Maps UAE,

Thank you for your feedback! We're glad our team member Deep was able to assist you quickly. It's great that you find the free version useful for starting out. Providing excellent customer service is important to us.

Thank you for choosing us!

May 3, 2024

Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!

Denny's
United States
About 7 years using the app
Product Customizer replied May 7, 2024

Hi Denny's,

Thanks for sharing your feedback! We're glad our app is meeting your customization needs. It's fantastic to hear that Aman and our support team are providing helpful assistance. Customer service is crucial to us, and we're committed to ensuring your satisfaction. Thanks again for your kind words!

Edited July 4, 2024

This app is great, Thank God That I found this app, it has great options , excellent for those who are looking for adding amazing options to their products .

Giftbox Luxuria
United States
8 days using the app
Product Customizer replied July 2, 2024

Hi Giftbox Luxuria,

Thank you for your review! We're thrilled to hear that you find the app great and that it has provided you with the options you were looking for. It's wonderful to know that it has made your store look premium and added the features you needed.

Thank you for choosing our app!