Reviews (1,762)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced customization features, ideal for businesses offering personalized products. It simplifies the customization process with options like image uploads and art modifications, and efficiently manages product variants. The setup process is straightforward, and custom options can be saved for reuse on future products, enhancing efficiency. Merchants appreciate the reliable performance and the responsive customer support, particularly highlighting team members like Shevaughn and Aman for their quick assistance. The app is recommended for its ability to boost sales through improved product customization, user-friendly interface, and excellent support.

May 22, 2024

Have been using this app for many years with great success. If I've ever had a problem or any questions, the support team is very quick and helpful to solve any concerns.

Fortune Auto
United States
Over 8 years using the app
Product Customizer replied May 24, 2024

Hi Fortune Auto,

Thank you for your feedback! We're thrilled to hear that you've had great success using our app for many years. It's wonderful to know that our support team has been quick and helpful in resolving any concerns you've had. You satisfaction is out priority.

Thanks for being a valued user!

August 18, 2024

Deep was so helpful with getting me exactly what I needed for my product option. The process was seamless. I'd recommend this app to others.

Talia Addie
United States
About 17 hours using the app
Product Customizer replied August 22, 2024

Hi Talia Addie,

Thank you for your review! We're delighted to hear that our team member Deep was able to assist you effectively. We appreciate your recommendation and are glad to have met your needs.

Thanks for your support!

May 17, 2024

Product has been great for our needs so far and any issues we have had have been immedialty addressed and corrected. Great app!

AK Athletic Equipment
United States
Almost 10 years using the app
Product Customizer replied May 21, 2024

Hi AK Athletic Equipment,

Thank you for your review! We're glad to hear that our product has been great for your needs. We appreciate your support and are happy you're enjoying the app.

August 16, 2024

This app is able to make Shopify meet my customizing needs between my customers and myself.

Laser Prints
United States
About 12 hours using the app
Product Customizer replied August 19, 2024

Hi Laser Prints,

Thank you for your feedback! We're glad to hear that our app successfully meets your customization needs, enhancing the interaction between you and your customers.

We appreciate your support!

Edited July 4, 2024

This app is great, Thank God That I found this app, it has great options , excellent for those who are looking for adding amazing options to their products .

Giftbox Luxuria
United States
8 days using the app
Product Customizer replied July 2, 2024

Hi Giftbox Luxuria,

Thank you for your review! We're thrilled to hear that you find the app great and that it has provided you with the options you were looking for. It's wonderful to know that it has made your store look premium and added the features you needed.

Thank you for choosing our app!

July 15, 2024

I had a complimentary meeting to learn about Product Options & Customizer and the representative was very knowledgeable and helpful and answered all of my questions. Thank you!

ZANATELLA
United States
2 days using the app
Product Customizer replied July 19, 2024

Hi ZANATELLA,

Thank you for your feedback! We’re thrilled to hear that our representative provided you with valuable insights and addressed all your questions effectively.

Thank you for choosing our app!

June 11, 2024

It is Great and the support is amazing! I'm sure this app will help me to grow.

Mon petit coeur
Italy
2 months using the app
Product Customizer replied June 19, 2024

Hi Mon petit coeur,

Thank you for your review! We’re glad to know you’re impressed with both the app and our support. We're excited to be part of your growth journey.

Thanks for your support!

May 24, 2024

Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.

Finally Italian by Chef Gianni Ceschia
Canada
About 2 years using the app
Product Customizer replied May 29, 2024

Hi Finally Italian by Chef Gianni Ceschia,

Thank you for your review! We're glad to hear that you found the app easy to use and that our customer support was excellent. Providing outstanding customer support is a top priority for us. Thanks again for sharing your feedback!

May 24, 2024

Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options.

The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.

HavenTech Intercoms
United States
Over 1 year using the app
Product Customizer replied May 29, 2024

Hi HavenTech Intercoms,

Thank you for your kind words! We're thrilled to hear that our team members Shevaughn and Kevon were able to meet your requirements and provide excellent support. It's great to know that the app has been working well for you and has helped generate more revenue. Providing outstanding customer service is crucial to us, and we're glad to hear our quick response time made a difference.

Thanks for being a valued user!

June 26, 2024

Quickly helped resolve an issue! (:

Social Heirloom
United States
8 days using the app
Product Customizer replied July 1, 2024

Hi Social Heirloom,

Thank you for your feedback! We're glad our team was able to resolve your issue quickly. Providing excellent support is a top priority for us.

Thank you for your continued support!