Reviews (1,796)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

December 11, 2024

I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome!

Luxe and Laughs LLC
United States
About 2 hours using the app
September 8, 2024

Deepanjoy was very fast, very efficient and very helpful

The Crafty Octopus Jewellery & Gifts
United Kingdom
3 months using the app
Product Customizer replied September 10, 2024

Hi The Crafty Octopus Jewellery & Gifts,

Thank you for your feedback! We're delighted to hear that Deep provided fast, efficient, and helpful service. We strive to ensure our team offers the best support possible.

Thank you for choosing our app!

July 3, 2024

This app is great, easy to use and saves templates to use again. Would highly recommend. If you have any problems, their customer support is first rate.

Hello Ruth
United Kingdom
About 9 years using the app
Product Customizer replied July 5, 2024

Hi Hello Ruth,

Thank you for your feedback! We're glad to hear that you find the app great and easy to use. It's wonderful that the template-saving feature has been helpful for you. We're also pleased to know that our customer support has been first-rate.

Thank you for recommending us!

October 24, 2024

Amazing App with Best Team Support.

British Panda Co.
India
2 days using the app
Product Customizer replied October 28, 2024

Hi British Panda Co.,

Thank you for the kind words! We're delighted to know you’re enjoying the app and the support team has made a positive impact.

We appreciate your feedback!

November 9, 2024

La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application !

WallPoster
France
About 4 hours using the app
Product Customizer replied November 19, 2024

Bonjour WallPoster,

Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-delà de l’application. N’hésitez pas à nous contacter si vous avez d'autres questions ou besoins.

Nous vous remercions pour votre confiance !

Edited September 18, 2024

Aman and Cristal were not only responsive, communicative and professional, he they able to fix our problems and concerns in almost NO time. We are thrilled to work with them and they saved us as we had a deadline! Thank you so much Aman! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.

BOOMCUPZ
United States
About 2 months using the app
July 10, 2024

Using the free version has provided me with valuable options to enhance my store, the team behind the app are very responsive and helped to set up the options aswell as iron out a cart page error I was having.

britrockheaven
United Kingdom
11 months using the app
Product Customizer replied July 11, 2024

Hi britrockheaven,

Thank you for your review! We're glad to hear our app provided you with valuable options to enhance your store. Our team is committed to being responsive and helpful, and we're happy we could assist with setting up the options and resolving the cart page error.

Thanks for your support!

October 3, 2024

Powerful tool for a very reasonable price, live chat team is very helpful.

Shedlife Workwear
Australia
11 days using the app
Product Customizer replied October 7, 2024

Hi Shedlife Workwear,

Thank you for your feedback! We're glad to hear that our support team was helpful. We're here to support you every step of the way.

Thanks for choosing our app!

September 28, 2024

Tech Suport is very good . It help me understand the process of setup

Denim Project
India
About 3 hours using the app
Product Customizer replied September 29, 2024

Hi Denim Project,

Thank you for your feedback! We're glad to hear that our tech support was helpful in guiding you through the setup process. Providing clear and supportive assistance is important to us.

We appreciate your trust in our service!

August 14, 2024

great app. Full function for one product. Perfect for testing purposes

Heldenzimmer
Germany
About 1 month using the app
Product Customizer replied August 16, 2024

Hi Heldenzimmer,

Thanks for your feedback! We're happy to hear that our app meets your needs, especially for testing purposes.

We appreciate your support!