Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
Refine
-
By rating
Im using the free version and the chat was super helpful! Sheniel was quick and easy to work with. Thank you!
Hello to our friends from VioletBox Jewelry
We’re pleased that Sheniel was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
App works perfectly and customer service was able to solve immediately a quick issue. Recommended!
Hi Herewego,
Thank you for your review! We're pleased to hear that the app works perfectly and that our support team was able to solve your issue immediately. Your recommendation means a lot to us.
Thanks for being a valued user!
We made some changes and had an issue with Product Customizer. We contacted app support and recieved really quick service. Daniel was very helpful and resolved our problem almost immediately after we contacted them.
Hello friends from Swag Store,
Thanks much for the positive review here - we truly appreciate it! Hope you'll consider changing your 4-stars to 5-stars instead? If there's anything else we can do to earn that, please let us know (support@productcustomizer.com). Daniel is the best, so I've passed on the kudos to him :) Hope your store sells millions!
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
We ran into the problem of being limited by Shopify's variant limit. We needed several variant options per product & in some cases needed to add an additional price for some variants. Product Customizer took care of this in no time. They even went as far as going in and customizing some of the code to make sure it was working optimal with my current theme. Great customer support!
The only recommendation I have for the team is to implement product images for each option created.
+ Value price at a basic price of only $9.99 per month
Sheniel provided me with super quick customer service, and I'm happy with this app. It helps me easily offer personalized items, which are essential to my business.
Hello to our friends from Frankie Print Co
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Sheniel is the star of our support team and we are delighted to know that she was able to assist you above and beyond the call of duty. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment.
Tanu & The Product Customizer Support Team
Real easy to use, well worth adding for any site that has a lot of products or variations, combined with meteor menu its a good team
Great app and great customer service team. Kevon was able to fix an issue with our site immediately and walked me through everything. Thank you!
Hello to our friends at The Social Dawg
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Kevon was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Love this app. Super easy to set up. the Customer service was top notch. I had a couple of questions that they quickly answered back and forth. Would definitely install this in another store
Hello friends from Team IP State Jackets!
Appreciate your effort here to leave us a positive note! It means a lot to us! Glad you love our app, and that our team was responsive and helpful :) It's what we strive to do every day! Here's to your Team IP State Jacketsstore being extra-successful online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Have been using the app for quite a while now and have had 0 complaints. Rebranded my store and got a new template that messed up the current integration of the app and got help instantly through the on-app chat. Problem was fixed within 15 mins which I really appreciated.
Hello to our friends at ValDesigns
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Product Customizer is a great app that basically allows you to create mass amounts of variants very quickly as Shopify only allows you to have 100 different combinations of variants...with the premium plan you can even add an extra price to each variant which is a cool feature.
The only feature we need is the ability for a new product image to be displayed for every variant. From what I've been told they are working on this and it should be out in summer of 2017!
Also great customer service. Some of the variants weren't lining up in our theme & within 5 minutes of e-mailing customer support, Ryan had already added some CSS to fix the issue.