Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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Really not a fan. Often glitchy and can't update. Still shows 1x customization for each $0.01 of cost. (Meaning a $5 engraving fee confuses customers, who are told they purchased 500 engravings). Generally slow support
Aman is the guy you want to help you, he was patient and dealt with my panic in a professional and timely manner, these are the people you want on your team, thank you again!
Hello to our friends from Golf Stuff
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
This app makes my key product possible, allowing customers to upload what they want printed, specify any text to add and provide comments with more details.
Hello friends from MacMurphy Custom Creations,
Thanks for this great review for our app. We appreciate you taking the time to provide your feedback. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
This is a very helpful tool. I was able to do exactly what I needed to do to sell my product. In the past I have had to work with very large and difficult files to make changes and show the different prices, colors and styles of my product.....not anymore!
Been using this app for a while. This is the second store where we have installed this app and it is the single most valuable one in terms of return of investment. Highly recomended for stores selling personalization services.
Hello to our friends from Finili
We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!
Cheers,
Pushpesh & the Product Customizer Support Team
This app has done exactly what I had hoped it would in allowing my customers to provide details about their purchase without having to set up variables in my shop. Customer service has been really helpful as well with any early issues I had experienced. I would definitely recommend this app.
Hello to our friends from Rosie Joan Collective Inc.
We are happy we were able to help! We really appreciate you and wish you and your store great success!
-Melissa & the Product Customizer Support Team
Great customer service by Sheniel! Fast, and great communication. Very pleased with the app so far!
Hello to our friends from Darling Daylight
We appreciate you leaving us this awesome review! We are extremely glad we could help and we really appreciate the kudos! We wish your store major success online ;-)
-Melissa & The Product Options & Customizer Team
So disappointed, A service that worked well and ok prive wise at $5.99 a month has suddently changed to a service costing $9.99 a month minimum???? Whaatttt??? No advance notice of this- I see my trial runs out in 88 days (ie the old version??). The new version is clunky, slow and not intuitive at all (the old one had glitches but I preferred it) and this one is glitchy too...a rip off...
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
LOVE this app. It's everything we needed for our online shop and the support team went in and fixed a tiny bug almost instantly. They're awesome! I'd recommend this app to anyone looking to have their e-commerce products customizable by customers before purchase. Easy to set-up and very user-friendly.
Fantastic app for product customisations and adding product extras, also incredible customer support, highly recommend!
Hello to our friends at Blue Almonds Ltd
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation and will do our best to justify your confidence.
Cheers,
Pushpesh & the Product Customizer Support Team