Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
Refine
-
By rating
We have a small budget, but we sell items that have a lot of options which quickly eats away at our product (SKU) quota. ProductCustomizer has saved us from having to upgrade our Shopify account by allowing us to have multiple options without using up all our SKUs. What a Godsend! An added bonus is the ability for our customers to upload files to us and add customized text. ProductCustomizer is also very easy to install and even easier to use. Couldn't recommend it more.
Product Customizer does exactly what I need it to do on my website and their customer service is excellent. It is very easy to use, but whenever I do need help they are always quick to answer and resolve my issues with ease!
Hello to our friends from Marketing Assist
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Product Customizer Support Team
Your app is easy to use and the support team replied and fixed my problem quickly. Recommendation app.
Hello to our friends at Schatz Lieben
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Love this App, I sent a request for support and Ryan from customer service helped me out within 24 hours. Thank you!
We have been using Product Customizer for many years. We have a lot of personalized product and this app works great for us. We have only had a couple of glitches and they have been amazing with their quick fixes. Most recently, Yaneeke had something fixed within minutes. We HIGHLY recommend this app!
Hello friends from Rusticly Inspired Signs!
Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Yaneeke =) Appreciate the top notch review... Hope your Rusticly Inspired Signs products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
where i can finr product-cutyomizr.liquid file?? its very bad to use..
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
Amazing customer service!! I was able to execute exactly want I wanted for my monogrammed product options- looks incredible. I can't recommend this app enough!
Hello to our friends at Haute Shore
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Great customer service. They helped me out with an issue I was having with coding on my website. All around great.
Hello to our friends from Enchanted Thoughts Club
We appreciate the kudos! We are happy that your issue was resolved and that you are satisfied! :-) We wish your store the utmost success online!
-Melissa & The Product Options & Customizer Team
Great service. I upgraded from Debut to a 2.0 theme and there was a small glitch. I messaged the company over their online chat and they fixed it immediately. Very happy with the service from Sheniel. Thanks.
Hello to our friends from Tree Picks
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Sheniel is the star of our support team and we are delighted to know that she was able to assist you. We’ll make sure we pass your kind words along to Shen, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Product Customizer Support Team
We are a Baby & Children's Gift Shop online. This market is massive for personalised products. Without the Product Customizer we would not be able to tap in to this massive market and offer our customers a huge choice of gifts for all occasions that can be personalised making our gifts truly unique to each customer. With this app we can also offer Gift Wrap and message options which is important for a gift store, so our customers can let us know how they want their gift personalised and we can send it directly to the recipient with gift wrap and a personal message, taking all the hassle out and by us being able to offer a great customer service. We've contacted the Help Support at Shop Storm and they dealt with our query in an efficient, fast manner and it was free! Just want I needed, I didn't want to take my time up with trying to get my head around what I needed to do to get the app to do want I wanted it to, they just did it for me! Perfect, doesn't get much better than that!