Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

October 25, 2013

This app is simple, clean, and quick. Puts an end to the endless variant editing, and gives our customers a way to upload files to us that don't come until they've purchased which keeps spam uploads out!

Welcome to SIGNWORXONLINE.COM!
United States
About 3 years using the app
October 15, 2021

Been using this app for a while. This is the second store where we have installed this app and it is the single most valuable one in terms of return of investment. Highly recomended for stores selling personalization services.

Finili
Portugal
About 3 years using the app
Product Customizer replied October 17, 2021

Hello to our friends from Finili

We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!

Cheers,
Pushpesh & the Product Customizer Support Team

April 30, 2021

This app has done exactly what I had hoped it would in allowing my customers to provide details about their purchase without having to set up variables in my shop. Customer service has been really helpful as well with any early issues I had experienced. I would definitely recommend this app.

Rosie Joan Collective Inc.
Canada
About 3 years using the app
Product Customizer replied May 4, 2021

Hello to our friends from Rosie Joan Collective Inc.

We are happy we were able to help! We really appreciate you and wish you and your store great success!

-Melissa & the Product Customizer Support Team

Edited June 23, 2021

Great customer service by Sheniel! Fast, and great communication. Very pleased with the app so far!

Darling Daylight
United States
About 3 years using the app
Product Customizer replied October 12, 2020

Hello to our friends from Darling Daylight

We appreciate you leaving us this awesome review! We are extremely glad we could help and we really appreciate the kudos! We wish your store major success online ;-)

-Melissa & The Product Options & Customizer Team

December 28, 2017

LOVE this app. It's everything we needed for our online shop and the support team went in and fixed a tiny bug almost instantly. They're awesome! I'd recommend this app to anyone looking to have their e-commerce products customizable by customers before purchase. Easy to set-up and very user-friendly.

Cpapselect
United States
Almost 3 years using the app
June 27, 2022

Fantastic app for product customisations and adding product extras, also incredible customer support, highly recommend!

Blue Almonds Ltd
United Kingdom
Almost 3 years using the app
Product Customizer replied June 27, 2022

Hello to our friends at Blue Almonds Ltd

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation and will do our best to justify your confidence.

Cheers,
Pushpesh & the Product Customizer Support Team

Edited January 12, 2021

This app is easy to set up and use, and the support team is also very helpful and quick to respond. Would definitely recommend!

Candylandstudio
United States
Almost 3 years using the app
Edited June 9, 2021

Just getting started, was WAY easier than I expected! Sheniel was an amazing help in giving me an excellent intro, great customer service! Looking forward to finishing a much needed remodel of Cowbells.com

Cowbells.com
United States
Almost 3 years using the app
Product Customizer replied June 11, 2021

Hello to our friends from Cowbells.com

We are happy we could assist! Thank you for leaving us this awesome review :-) We are happy you have seen an increase in your sales! We wish you and your store all the best :-)

-Melissa & the Product Customizer Support Team

January 21, 2022

This app is PERFECT for small business or a large business that wants to offer their customers the option of fully customizing their purchases!
Our business is custom apparel and accessories. This app allows us to offer different sizes, styles, colors, designs. Add personalization to the items. Everything we need! And it's EASY to use which is so important when you are running a business!

BedfordWear
United States
Almost 3 years using the app
Product Customizer replied January 24, 2022

Hello to our friends from BedfordWear

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

September 30, 2022

I never really have any trouble with this app, if I do, customer service is always available right away to fix anything.

Sunlight Rose Boutique
United States
Almost 3 years using the app
Product Customizer replied October 6, 2022

Hello to our friends at Sunlight Rose Boutique

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team