Reviews (1,783)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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This app allows me to create as many custom options as I need to make purchasing easier for my customers. ShopStorm is always quick to help and correct any issue. This is overall a great app and very easy to use!
This app was perfect for adding a fourth option to our product bundles. Great app and a great support team! We had a problem with one of our configurations due to a human error on our side. It took no more than 10 minutes from we emailed support until we were up and running again.
Hello to our friends from apias
Thank you! We appreciate this fantastic review! We are glad we were able to assist!
-Melissa & the Product Customizer Support Team
Fast customer support. Thank you!
App allows us to let customers add gratuity or premium add-ons to existing items.
Hello to our friends at André’s Confiserie Suisse
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Service client très réactif et à l'écoute
Bonjour Infiny Bulles,
Merci pour votre retour ! Nous sommes ravis d'apprendre que notre service client a été réactif et attentif à vos besoins. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider. Merci encore de partager!
Amazing, and easy to use app! Even better service! The team resolved any technical issues I had almost immediately. Thank you!
Hello to our friends at Boo Bear Gifts
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Product Customizer does exactly what I need it to do on my website and their customer service is excellent. It is very easy to use, but whenever I do need help they are always quick to answer and resolve my issues with ease!
Hello to our friends from Marketing Assist
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Product Customizer Support Team
Your app is easy to use and the support team replied and fixed my problem quickly. Recommendation app.
Hello to our friends at Schatz Lieben
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Love this App, I sent a request for support and Ryan from customer service helped me out within 24 hours. Thank you!
We have been using Product Customizer for many years. We have a lot of personalized product and this app works great for us. We have only had a couple of glitches and they have been amazing with their quick fixes. Most recently, Yaneeke had something fixed within minutes. We HIGHLY recommend this app!
Hello friends from Rusticly Inspired Signs!
Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Yaneeke =) Appreciate the top notch review... Hope your Rusticly Inspired Signs products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Amazing customer service!! I was able to execute exactly want I wanted for my monogrammed product options- looks incredible. I can't recommend this app enough!
Hello to our friends at Haute Shore
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team