Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

February 2, 2021

Product Customizer is a great app, very easy to use. The customer service is also amazing. Whenever I had a problem, Nathan would immediately help me to solve it. Thank you so much!

Next Custom Gift
China
Over 2 years using the app
Product Customizer replied February 3, 2021

Hello to our friends from Next Custom Gift

Thank you! We are glad you love the app :-) Thank you for the kudos on our customer service! We are happy we could assist you!

-Melissa & the Product Customizer Support Team

February 8, 2022

We sell specialty flower bouquets. This customizer really allows us to offer so many options for our clients to choose from so they may choose exactly what they want in a very simple and concise way. A wonderful tool and also great customer service when I ran into a snag. Thanks for creating such a useful product!

Joli Jardin
United States
Over 2 years using the app
Product Customizer replied February 14, 2022

Hello to our friends from Joli Jardin

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 22, 2023

Wow this is the Best app shopify has to offer.Thanks to Nicoz for helping take care of my issues super super fast and professional.

Head 2 Toe Plus
United States
Over 2 years using the app
Product Customizer replied June 26, 2023

Hello to our friends at Head 2 Toe Plus

Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Stephanie & The Product Customizer Support Team

April 21, 2022

They helped so much!! Such an amazing experience! I needed help so they hopped on a call with me and it well so smooth !

GreetTheGood
United States
Over 2 years using the app
Product Customizer replied April 22, 2022

Hello to our friends at GreetTheGood

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues on a live call. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

May 15, 2023

Love this product, easily lets you customize each product and create add on pricing.
Has worked flawlessly and the one time I had an issue it was resolved in minutes..

Highly recommended !

Elegant Temptations Bakery
United States
Over 2 years using the app
Product Customizer replied May 16, 2023

Hello to our friends at Elegant Temptations Bakery

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

May 23, 2024

great service

Helozen
United Arab Emirates
7 months using the app
Product Customizer replied May 29, 2024

Hi Helozen,

Thank you for your feedback! We're glad to hear that you received great service. Your satisfaction is very important to us. Thanks for sharing!

November 1, 2022

Great support! App works great! Thank you very much
May the spirits, witches, and goblins grant all your wishes! Happy Halloween, dear!

WarriorGift
Vietnam
Over 2 years using the app
Product Customizer replied November 1, 2022

Hello to our friends at WarriorGift

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Happy Halloween to you too.

Tanu & The Product Customizer Support Team

December 18, 2018

Love this app - it is perfect for my personalized products and super easy to use. Support is FANTASTIC whenever I've had a question or needed any sort of help when switching themes. Could not recommend this product more!

limabeankids
United States
Over 2 years using the app
February 13, 2022

I absolutely loved how quick they were able to handle my issue right away & extremely professional. Thank you so much! Takes a loud of stress off of me.

Tierra's Diamond Kollection
United States
Over 2 years using the app
Product Customizer replied February 14, 2022

Hello to our friends from Tierra's Diamond Kollection

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

May 31, 2016

Love this app! Very helpful in allowing our customers to add a custom phrase to their shirts. And the developers are so helpful! Highly reccomend!

Bachette
United States
Over 2 years using the app