Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

Edited April 16, 2021

They reached out to me in a moment of Losing My Mind, and walked me through how to fix the issue we were having with our site. I appreciate the excellent customer service and look forward to many more years and sales together! Thank you guys - HeadbangerSports.Com!

HB Sports Inc.
United States
Over 2 years using the app
Product Customizer replied April 16, 2021

Hello to our friends from HB Sports Inc.

We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-)

-Melissa & the Product Customizer Support Team

February 8, 2020

My business is all about customisation and with the Product Customizer app it has made it possible for customers throughout the world to tell me exactly what they want in colour, text, size, font type etc. It's works effortlessly and I have been a proud user of this app for well over 4 years. It is most definitely worth it as I never need to speak to my customers, I list the options, they decide and bam! order placed!

Honeybunch
South Africa
Over 2 years using the app
Product Customizer replied February 10, 2020

Hello friends from Honeybunch!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

February 2, 2021

Product Customizer is a great app, very easy to use. The customer service is also amazing. Whenever I had a problem, Nathan would immediately help me to solve it. Thank you so much!

Next Custom Gift
China
Over 2 years using the app
Product Customizer replied February 3, 2021

Hello to our friends from Next Custom Gift

Thank you! We are glad you love the app :-) Thank you for the kudos on our customer service! We are happy we could assist you!

-Melissa & the Product Customizer Support Team

February 8, 2022

We sell specialty flower bouquets. This customizer really allows us to offer so many options for our clients to choose from so they may choose exactly what they want in a very simple and concise way. A wonderful tool and also great customer service when I ran into a snag. Thanks for creating such a useful product!

Joli Jardin
United States
Over 2 years using the app
Product Customizer replied February 14, 2022

Hello to our friends from Joli Jardin

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 22, 2023

Wow this is the Best app shopify has to offer.Thanks to Nicoz for helping take care of my issues super super fast and professional.

Head 2 Toe Plus
United States
Over 2 years using the app
Product Customizer replied June 26, 2023

Hello to our friends at Head 2 Toe Plus

Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Stephanie & The Product Customizer Support Team

May 15, 2023

Love this product, easily lets you customize each product and create add on pricing.
Has worked flawlessly and the one time I had an issue it was resolved in minutes..

Highly recommended !

Elegant Temptations Bakery
United States
Over 2 years using the app
Product Customizer replied May 16, 2023

Hello to our friends at Elegant Temptations Bakery

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

November 1, 2022

Great support! App works great! Thank you very much
May the spirits, witches, and goblins grant all your wishes! Happy Halloween, dear!

WarriorGift
Vietnam
Over 2 years using the app
Product Customizer replied November 1, 2022

Hello to our friends at WarriorGift

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Happy Halloween to you too.

Tanu & The Product Customizer Support Team

December 18, 2018

Love this app - it is perfect for my personalized products and super easy to use. Support is FANTASTIC whenever I've had a question or needed any sort of help when switching themes. Could not recommend this product more!

limabeankids
United States
Over 2 years using the app
February 13, 2022

I absolutely loved how quick they were able to handle my issue right away & extremely professional. Thank you so much! Takes a loud of stress off of me.

Tierra's Diamond Kollection
United States
Over 2 years using the app
Product Customizer replied February 14, 2022

Hello to our friends from Tierra's Diamond Kollection

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

May 31, 2016

Love this app! Very helpful in allowing our customers to add a custom phrase to their shirts. And the developers are so helpful! Highly reccomend!

Bachette
United States
Over 2 years using the app