Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

March 22, 2021

Developer replied in the live chat within 30 seconds then helped me setup exactly what I needed. Fantastic customer service. $50 for pricing option functionality is too expensive per month IMO so I am not sure I will be able to proceed with it but customer service is great.

House Pour Drinks
United Kingdom
11 months using the app
Product Customizer replied March 24, 2021

Hello to our friends from House Pour Drinks

Thank you for leaving this superb review! We are super happy that we could assist you! Don't hesitate to reach out to us with any additional queries you may have :-)

-Melissa & the Product Customizer Support Team

October 1, 2014

Excellent product - Amazing Service, had an issue that got resolved in minutes by the support team.

Curve Cycling
Australia
11 months using the app
January 17, 2014

Really great app. VERY helpful support with immediate attention to issues.

kris nations
United States
10 months using the app
February 16, 2022

The app does the basics of what I need. I ran into an issue when I downgraded my plan, I contacted support and it was fixe straight away.

Peachy Lane Aus
Australia
9 months using the app
Product Customizer replied February 18, 2022

Hello to our friends from Peachy Lane Aus

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

October 18, 2018

We’ve used just the basic part of the app, and it has been easy to use for us to add more customized options for our shop.

Ranch Land Specialties, LLC
United States
9 months using the app
February 24, 2022

overall great app. some technical difficulties along the way but support is very eager to help and fixes the problems quick.

The Front Line
Canada
8 months using the app
Product Customizer replied February 24, 2022

Hello to our friends at The Front Line

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 2, 2023

Offers good custimazation and a lot of freedom. Really helpful support team. Some bugs here and there but the support team is there to help you with everything.

Tymon
Norway
8 months using the app
Product Customizer replied February 2, 2023

Hello to our friends at Tymon

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 3, 2015

Simple, works great, could be a lot easier to edit saved sets, but apart from that, very useful app.

Look forward to being able to monetize each customization to automatically alter the cart total. That would be fantastic.

Nneyah Cards
Nigeria
6 months using the app
August 13, 2020

My current theme has a cart feature with a drawer that isn't compatible with this product, but the development team worked with me to make adjustments to create a workaround for this (by removing that element of the cart). We had several days of back and forth to get things squared away, but I was satisfied with their responsiveness and ultimately I'm happy with where we landed and am excited to have this app on my site!
(I deducted one star since we had to disable the cart drawer as opposed to it working with this type of modern cart feature)

Two Doods by Jo Rose Design
United States
5 months using the app
Product Customizer replied August 13, 2020

Hello to our friends from Two Doods by Jo Rose Design!

Thank you for leaving this great review here! We appreciate it! We will definitely take that into consideration so we can serve you better. We wish Two Doods much success online! :-)

Melissa & The Product Options & Customizer Team

October 21, 2013

I've only used it for about 6 hours, but so far it has been very intuitive!

Coppertops Paperie
United States
4 months using the app