Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Super easy to use, help desk very responsive, and they even made tweaks for my set-up!
Hello friends from RatioJones!
So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has been easy to use and that you're willing to share! We're also super proud of our customer support team. We hope that your store is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
We have used this app for over two years, and it allows us to offer multiple variable options, with conditions. Easy to setup and use. Recently I needed some advice from Support, and they went out of their way to troubleshoot an issue which ended up being some code injected from another App! Would definitely recommend
Hello to our friends from Wholesomeness
We are super happy we were able to assist you! Thank you for leaving this awesome review :-)
-Melissa & the Product Customizer Support Team
the app is amazing, it help my site a lot and customer service is great. 5 stars for quality
This is Sean with Product Customizer. Im SO sorry about the slowdown you experienced with our app :(
Our dev has fixed the issue and you shouldn't see that happening anymore.
Is there anything we can do to get more stars here? Every app has an issue now and then, but it makes a great app to fix the issue and make things right asap... we've done just that.
We really value EVERY client and hope this helps. We love our app and thank you will too. Thanks so much!
Sean Hyatt & The Product Options & Customizer Support Team
Product Customizer is a great app that does exactly what I needed it to do! Had I tried to use Shopify variants, I would have had ovver 200 possibilities (which is not even allowed by shopify). I also need to get some pertinant 'write in' answers that Shopify does not really allow.
The staff at Shopstorm might be one of the best parts! They helped with the install, and were never more than an email away! They responded within a few hours at the max!
Top notch app with amazing customer service!
Thank you Justin!
Great app, easy to install. I had one small issue when I installed it, and they fixed it for me in no time, very responsive! Now my customers can customize their items easily.
Hello to our friends from campmoms
Thank you for dropping this great review here! We appreciate the support and we are glad we could help :-)
-Melissa & The Product Options & Customizer Team
This app helped me with my made to order product that I will be selling. Now my customers can provide me their information for their custom item. The support team was very fast at responding and helped me get exactly what I needed for my website. Thank you to Sheniel who helped me!!
Update- Customer service amazing and fast as always!
Hello to our friends from E s t e l í
We will let Sheniel know that her assistance was greatly appreciated! We are happy the app has been so helpful to you! Thank you for leaving us this awesome review :-)
-Melissa & the Product Customizer Support Team
Love, Love Love the NEW Product Customizer!
Product Customizer is great! The app is extremely easy to use, and the customer service is outstanding. I had a question about installation, and the customer service team was extremely prompt in answering my question and helping to confirm that the app was installed into my store correctly. Would definitely recommend Product Customizer to others.
Turnaround time was less than 12 hours, absolutely fantastic customer service. And the product is brilliant! We tried to use other (more expensive apps) for the same purpose and had zero response... These guys are brilliant!! Thanks so much for all your help Jennifer, you've made our shop-flow much more streamlined!