Reviews (1,785)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

June 29, 2022

Kevon was very helpful and patient to help solve my store issue. he was quick to respond as well. recommend.

Simply Stained Shop
United States
Over 2 years using the app
Product Customizer replied July 1, 2022

Hello to our friends at Simply Stained Shop

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

September 23, 2021

This app is amazing for running products with multiple colour options. Works great for bundles & more. Highly recommend. + Great customer support

FUZZY
Australia
Over 2 years using the app
Product Customizer replied September 26, 2021

Hello to our friends from FUZZY

We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!

Cheers,
Pushpesh & the Product Customizer Support Team

May 11, 2021

Really good app easy to use and superb support team. One suggestion from my side that you can put a video for conditional logic on your dashboard so it will be more helpful and easy.

Kreativfy
United States
Over 2 years using the app
Product Customizer replied May 11, 2021

Hello to our friends from Kreativfy

Thank you for leaving this fantastic review! We will definitely take this into consideration! We wish you all the best on your e-commerce journey :-)

-Melissa & the Product Customizer Support Team

February 24, 2021

Great app, works well and has a wizard assistance that lets you action changes also plus the customer service is excellent!

WallStickersForKids.ie
Ireland
Over 2 years using the app
Product Customizer replied February 25, 2021

Hello to our friends from WallStickersForKids.ie

We appreciate this review! We are happy you liked the wizard ;-) We wish you all the best for 2020!

-Melissa & the Product Customizer Support Team

March 11, 2015

Very easy to use, did exactly what I wanted, very happy.

Irishdecalproducts
Ireland
Over 2 years using the app
December 28, 2013

Super easy solution to provide Customizing of products. Easy to install. Works fine. You get everything: file upload, text fields and options.
See how it works on paperscreen.me

paperscreen®
Germany
Over 2 years using the app
April 26, 2017

This app is the best in the entire store for producr customization. Ryan, who helped with support was simply amazing, did all the things I needed done in terms of code, the same day I asked. Everything turned out perfect and I know I can go to support for instant help.

Coobsgolf
United States
Over 2 years using the app
August 17, 2021

We've been using this app for more then a year now and it has worked great. Their customer service is also very helpful and helped us set it up on multiple themes. Highly recommend.

Madison Iron and Wood
United States
Over 2 years using the app
Product Customizer replied August 18, 2021

Hello to our friends from Madison Iron and Wood

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 26, 2021

The agent that spoke with tonight was Super Awesome! She was able to go straight to the problem and correct it. She also went the extra mile to correct some other things that she saw and she gave me some pointers. She added to making me super successful! She's great for Shopify Team! Thank you so much!

Encredible Designz
United States
Over 2 years using the app
Product Customizer replied April 27, 2021

Hello to our friends from Encredible Designz

We will let Sheniel know that her efforts were greatly appreciated :-)Thank you for leaving us this fantastic recommendation!

-Melissa & the Product Customizer Support Team

January 4, 2017

Product Customizer is a good app for customizing your customer products
there is the option needed and the support is great

Thx

Photoli
Israel
Over 2 years using the app