Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

November 1, 2022

Great support! App works great! Thank you very much
May the spirits, witches, and goblins grant all your wishes! Happy Halloween, dear!

WarriorGift
Vietnam
Over 2 years using the app
Product Customizer replied November 1, 2022

Hello to our friends at WarriorGift

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Happy Halloween to you too.

Tanu & The Product Customizer Support Team

December 18, 2018

Love this app - it is perfect for my personalized products and super easy to use. Support is FANTASTIC whenever I've had a question or needed any sort of help when switching themes. Could not recommend this product more!

limabeankids
United States
Over 2 years using the app
February 13, 2022

I absolutely loved how quick they were able to handle my issue right away & extremely professional. Thank you so much! Takes a loud of stress off of me.

Tierra's Diamond Kollection
United States
Over 2 years using the app
Product Customizer replied February 14, 2022

Hello to our friends from Tierra's Diamond Kollection

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

May 31, 2016

Love this app! Very helpful in allowing our customers to add a custom phrase to their shirts. And the developers are so helpful! Highly reccomend!

Bachette
United States
Over 2 years using the app
Edited November 3, 2022

I am really happy with Aman from this app, He just did what I wanted to do. It's really easy to handle this app because of this kind of helper :)

MinimalBijoux
South Korea
Over 2 years using the app
Product Customizer replied May 8, 2020

Hello to our friends from MinimalBijoux!

Super-appreciate this great review for our app. So awesome that you took the time. That kind of energy goes out to the Universe and comes back to you... so I hope your store does really well online!

Sean & The Product Options & Customizer Team

February 20, 2019

This is a lovely app! I love the support the team provides, and I don't have to do any installation at my end. Also, the options appear immediately on my products, whereas some other product option apps that I tried previously would take a few minutes to reflect the options.
Very happy with my choice.

Pupcorn Studio
Singapore
Over 2 years using the app
May 18, 2020

Our webshop are using this app. It solved our problems regarding our many variations with different pricing structures. The support is great and always willing to help us out if we have questions or any technical issues.

Sidgodt
Denmark
Over 2 years using the app
Product Customizer replied May 19, 2020

Hello friends from Sidgodt!

Thank you SO much for the great review!! I am so glad our app is helping Sidgodt. We appreciate the shout out and that our support team has been so helpful!

-Sean & The Product Options & Customizer Support Team

January 7, 2014

This is a fantastic app! Our business specialises in personal gifts and in order to do that we needed a feature to take customer inputs which is exactly what Product Customizer enables us to do.

Thank you so much to Kim and Max for helping us to get up and running. Their support response was rapid and very helpful!

icklebutton
United Kingdom
Over 2 years using the app
September 10, 2013

LOVE this app. It is everything I have been looking for!

New Hope Beading
United States
Over 2 years using the app
April 11, 2020

Installed easily with Shopify free themes but when I needed help with a more custom theme to install, they emailed back within an hour on a Saturday. Also checked and did everything before responding, by the time they emailed it was to let me know they solved it

Kasa Karly
United States
Over 2 years using the app
Product Customizer replied April 13, 2020

Hello friends from Kasa Karly!

Appreciate your effort here to leave us a positive note! It means a lot to us! Glad you thought the customer service was responsive -- it's what we strive for every day! Here's to a long-term relationship and your Kasa Karly store being extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team