Reviews (1,785)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

January 9, 2022

This app help me to offer more customization service, and the Customer service are excellence. Aman help me to solve some issue when I upgrading to 2.0

ASIndo.pro
Indonesia
About 2 years using the app
Product Customizer replied January 10, 2022

Hello, friends at ASIndo.pro

Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Aman know that his assistance is greatly appreciated :-) We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 22, 2019

The app is GREAT! I sell only customizable items and it perfectly works. I suggest the Premium Plan with which you can add prices to variants and set your own conditional logics.
I could not imagine to work without it!

YupCollars
Italy
About 2 years using the app
Product Customizer replied August 19, 2019

Hello friends from YupCollars!

You ROCK for leaving us this review. Definitely have to have an app like this to overcome Shopify's variant limitations. Glad our app did just that for you! Thanks again and hope your store's sales skyrocket!

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

February 7, 2022

I believe this ap will help me accomplish what I need to do with my store and be user friendly for my customers.

Blingy Kustomz by BeeBop
United States
About 2 years using the app
Product Customizer replied February 8, 2022

Hello friends at Blingy Kustomz by BeeBop

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

December 22, 2021

This app is just what I needed. Didn't know how to use it at first so I had to reach out to support. They responded immediately and got me all the way right. Wish it was a lil cheaper like it was before at the $9.99 price. I shoulda got it back then But I was trying to shop around. Silly me. But other than that excellent app so far.

KreationzByShay2
United States
About 2 years using the app
Product Customizer replied December 26, 2021

Hello to our friends from KreationzByShay2

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

July 18, 2022

Amazing help from the team and a great app to have when having custom items. Highly recommend this app!!

Kaiendo
Sweden
About 2 years using the app
Product Customizer replied July 21, 2022

Hello to our friends at Kaiendo

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

April 4, 2022

This app is essential for my personalized keepsakes business. The support team is very helpful with troubleshooting problems. Highly recommended.

Tiarra's Bling Tees and More
United States
About 2 years using the app
Product Customizer replied April 4, 2022

Hello to our friends at Tiarra's Bling Tees and More

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

December 30, 2018

This app is great! It offers many options. Especially the customer service is very good and quick! Highly recommended

EL GINDI
Germany
About 2 years using the app
Edited September 15, 2019

This app does everything I want it do to and always works correctly. It is pretty easy to use once you get the hang of it. When I installed a new theme it messed up how the app looked in my shop and I couldn't figure out the code (or where to put the code) to fix it. I emailed them with my issue asking for a bit of help and they just went ahead and did it all for me!! Amazing customer service and saved me so much time and hassle. Thanks so much. Gemma

EDIT - Needed help with another problem where files weren't uploading correctly and again the team just fixed the problem for me! It's so amazing to find such a capable and helpful team - really makes running my business easier. Thanks and keep up the good work!

Dive Proof
United Kingdom
About 2 years using the app
Product Customizer replied May 28, 2019

Hello friends from Dive Proof! Thanks for the excellent review, we really appreciate it! We do work hard to get our app working seamlessly with ANY Shopify theme - granted sometimes it takes just a little tweaking. May your store sell millions!
-Sean H, Customer Success Manager, Product Options & Customizer

March 13, 2020

The support was very fast and now the app works well on my site. Also helped resolve another issue.
Thank you very much!

Dirt Bagz Kids Collection
Australia
About 2 years using the app
Product Customizer replied March 13, 2020

Hello friends from Dirt Bagz Kids Collection!

Thanks for highly recommending our app to others out there! It makes our hard work worthwhile! Glad our support team was able to help you quickly and resolve your issues. Feel free to reach out anytime and let us know how else we can support you and Dirt Bagz Kids Collection! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

June 1, 2016

Love this app -- exactly what we were looking for and they made the installation a BREEZE .... they did it for us :) App lets you make custom variations for each product and charge extra for for them if there is an extra fee. Very versatile and like I mentioned, exactly what I needed. Would highly recommend this app it works great.

Qhvbeauty
United States
Almost 2 years using the app