Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

December 16, 2021

The service is in place and attentive. I am very polite. I am very satisfied. Thank you very much. I hope to continue to cooperate next time.

eonlinestores
China
About 2 years using the app
Product Customizer replied December 16, 2021

Hello friends at eonlinestores

We are happy you took the time to write this great review! Thank you! :-) We wish you and your store great success :-)

Tanu & The Product Customizer Support Team

December 2, 2016

Thank You so much to Emily and the Shopstorm Team. I emailed them with some questions regarding updating my theme to see if there was anything I needed to do beforehand. They were able to make all the adjustments for me before publishing to ensure that I had zero down time all within a few hours of my initial inquiry. I highly recommend this App and ShopStorm. Thanks Again!

Cheers!

Glam Girls Love A Monogram
United States
About 2 years using the app
May 11, 2022

A really great app with loads of potential for making your store work incredibly well - so many options! I've had a few instances where it doesn't do what I've needed it to, but the team are always able to resolve issues so quickly which is really appreciated.

Oh Squirrel
United Kingdom
About 2 years using the app
Product Customizer replied May 12, 2022

Hello to our friends from Oh Squirrel

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

November 3, 2021

We had ran into a couple self-inflicted issues changing themes for our store. Not only were they quick to respond, but they hopped on and corrected the issues for us. Very helpful!

Voice of the Vanishing
United States
About 2 years using the app
Product Customizer replied November 4, 2021

Hello to our friends from Voice of the Vanishing

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

March 27, 2014

Oh my I am in love! I just spent about 3-4 hours uploading products and variants within my .csv file and although I learned a lot, I did not get the results I desired. I was then informed of this great app. I fell in love after customizing the first product. It is so EASY and SIMPLE. I have all of my product options, it looks fantastic and my customers are going to love my new site when it launches in a few days.

THANK YOU times a million for saving me hours of work!

Maine Baby Treats
United States
About 2 years using the app
December 9, 2020

There is good customer service, there is great customer service and then there's FANTASTIC customer service. The guys from Product Customizer fall into that last category. Their tool works perfectly and if it doesn't, support is always there for a helping hand. Five stars.

The Yummy Company
Belgium
About 2 years using the app
Product Customizer replied December 14, 2020

Hello to our friends from The Yummy Company

Thank you for this thorough and superb review! We sincerely appreciate you taking the time out to write this and we are extremely happy that the app has been useful to you. We wish you an awesome holiday season with lots of sales! ;-)

-Melissa & The Product Options & Customizer Team

August 30, 2021

I recently updated my store to shopify 2.0 theme, I was afraid that this might now work with it as many things have changed but their new wizard worked smooth like butter. Thumbs up to you guys

BoujeeLeathers
United States
About 2 years using the app
Product Customizer replied August 30, 2021

Hello to our friends from BoujeeLeathers

We are glad to have you as our customer. We really appreciate you taking out the time to share your kind words with us. It means a lot to us and our entire team!

Cheers,
Pushpesh & the Product Customizer Support Team

December 7, 2015

Very easy to use. Customer service is great and always willing to help!

Bumble Bee Britches
United States
About 2 years using the app
September 16, 2021

Kevon Evans was very responsive. He fixed my issue right away. I love how seamlessly the app works. I use this for all of my clients. The ability to customize products is the very best. The options are endless. Kevon saw all of my issues and fixed them immediately. Truly the best app for custom services.

I Hate Domestic Violence
United States
About 2 years using the app
Product Customizer replied September 16, 2021

Hello to our friends from I Hate Domestic Violence

We’re pleased that Kevon was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

September 29, 2016

Really useful app for us who need to have loads of Custom options on our products. Amazing and super fast support. Highly recommend!

Salter Creek Designs
United Kingdom
About 2 years using the app