Reviews (1,790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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ABSOLUTELY AWFUL. Extremely limited range of options and so many things you can't do, in actual fact it has a bigger list of what it CAN'T do then what it CAN do! Why anyone would pay for this is amazing! You can't tie a picture to an option which you CAN do on shopifys normal product pages and you can't even effect the inventory and SKU of a product!!!! USELESS!
The only reason I could see to use it is to add a custom text option, but $10 a month for that??
The biggest problem though is that you can't use this app on shopifys basic price level, in order to alter HTML/CSS you need to be on the $29 plan meaning this won't even work for people just starting out on the $9 plan! and it doesn't even tell you before you try to use it!! WOW
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team