Product Options & Customizer , 1,606 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.
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Very useful app. Works flawlessly. I would just look for the batch update feature for a saved set.
I had some problems installing the app but the suport was fantastic and solved my problems. And Now i have ti say that is a really good app with great suport.
Hello friends from FairOporto!
We are so grateful for the positive review here on the app store! If there is anything we can do to get you to change your 4-star review to a 5-star review instead, we would be grateful! Please let us know if there is any other way we can earn that from you (support@productcustomizer.com). In the meantime, hope that FairOporto is massively successful online! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
This app has been a life-saver for us. Minus a small glitch or two, the installation was extremely easy. The support team was very quick to respond and get us up and running within 24 hours. And they were super-pleasant.
There are a few areas for improvement: 1) The ability to change pricing on the variants, which seems to be in-progress; 2) Improved ability to seamlessly integrate into the CSS styling of your current theme (it required changes to javascript); 3) Ability to select multiple options in a dropdown; 4) Ability to display at swatches or dropdowns -- with #3 and #4 on a per product basis, instead of sitewide. Unless you have complicated products, however, the last 2 may not apply to you.
I like it so far, but there are some drawbacks.
The $0.01 work around to allow for multiple price points is maybe over thinking things. We only offer one customization at one price.
This app also pretty aggressively updates any product loop you have in your theme to exclude their hidden customization product listing that is used to collect payment for customizations at checkout.
We found limitations in the Shopify storefront and selected Product Customizer as our solution to help us gather more information from our customers.
The application is super easy to use and has helped up bridge the information gap left by the basic Shopify storefront.
So far so good. I am still learning how to use this app but it's delivering so far. I will say Customer Service is excellent. I love to be able to get someone on chat quickly and they can answer my questions without having to pick up the phone. I hate the phone. These guys are on top of it! I highly recommend. I'll update if anything changes but for now, I am happy.
Hello to our friends at Finley Home Gifts
We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Great app, I haven't checked all it can do just yet but I used it to create a dropdown menu. It works great now because of customer service!
Hello to our friends at Peeq Pro
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Great support needed help on installation and got a reply within the hour. Fast and knowledgeable. Would recommend,
Hello friends from VAPE DIRECT!
So nice of you to leave this positive review here on the Shopify app store! It helps us so much. Glad you appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Works great for those looking to sell personalized products.
There are some glitches where if I delete a line and add it, my option lines are no longer in order, so I found a work around where I added more lines than I needed, and delete the lines accordingly. Also, it would be excellent if this app could include a way to delete multiple lines.
Also, if for future updates you add radio buttons and check boxes, and a way to format the option boxes that would be great.
Nevertheless, it is a great product!