Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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I got a bit screwed over by the shift away from “legacy” websites, but the customer service was super fast and helpful in fixing that.
I tried a LOT of custom field apps before landing on this one, and it is by far the best. My products are unique so it is nice that I am able to name each field uniquely.
Hi Teatowels.ca,
Thank you for sharing your review! We apologize for any inconvenience with the shift from legacy websites, and we're glad our customer service could assist you quickly. It's great to hear our app stands out in meeting your needs. Thanks again!
This app is perfect!
I needed to add a text box for products with text customizations.
I added in the text box but it was not popping up in my product pages, so I reached out to customer service.
Shevaughn from the Product Customizer app responded quickly and helped me get everything up in running smoothly!
Highly recommend this app and their customer service is phenomenal!
Hi Sweatfully,
Thank you for your review! We're delighted to hear that our app meets your needs. It's great to know our team member Shevaughn responded quickly and got everything running smoothly for you. Providing phenomenal customer service is very important to us.
Thank you for recommending our app!
Have been using this app for many years with great success. If I've ever had a problem or any questions, the support team is very quick and helpful to solve any concerns.
Hi Fortune Auto,
Thank you for your feedback! We're thrilled to hear that you've had great success using our app for many years. It's wonderful to know that our support team has been quick and helpful in resolving any concerns you've had. You satisfaction is out priority.
Thanks for being a valued user!
Great customer service! Quick and efficient. :-)
Hi Coastal Chaos LLC,
Thank you for your feedback! We're glad that our customer service team was able to assist you quickly and efficiently. Providing great customer service is key for us, and we strive to offer the best support to all our customers.
Thanks for your support!
Product Customizer is definitely a great option to consider, if you are seeking an app that will allow you to customize your products, I recommend Product Customizer. A demo session enabled me to navigate my way around the app quite easily. The customer service is fantastic, I couldn't ask for better.
Hi Doux Tees,
Thank you for your feedback! We're pleased that you found our demo session helpful and our app effective for product customization. It's wonderful to hear that our customer service stood out to you.
We appreciate your recommendation!
Product has been great for our needs so far and any issues we have had have been immedialty addressed and corrected. Great app!
Hi AK Athletic Equipment,
Thank you for your review! We're glad to hear that our product has been great for your needs. We appreciate your support and are happy you're enjoying the app.
They are so helpful and set everything up for me, brilliant and fast service. I would highly recommend
Hi Psychic Sisters,
Thank you for your review! We're delighted to hear that our team provided brilliant and fast service in setting everything up for you.
Providing excellent customer support is our priority, and we appreciate your recommendation!
Fast response time!
Hi Sabi Boutique,
Thank you for your review! We're glad to hear that you appreciate our fast response time. Providing timely support is very important to us.
Thank you for trusting us!
This app is relly good. I have used it on my website for more than 5 years. I got a problem only once, and they solved it in 2 minutes. They offer you support 24 hours. Super happy! I highly recommend it.
Hi I'm a Hero,
Thank you for your feedback! We're thrilled to hear that our app has been a reliable part of your website for over 5 years. It's great to know that our support team was able to swiftly resolve any issues you encountered. Your recommendation is greatly appreciated!
Brilliant Customer Service
Hi Custom Shinz,
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority!
We appreciate your support!