Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and user-friendly interface. They find the mass application of options to products efficient and ideal for custom product businesses. The app's support team is noted for their quick responses and proactive problem-solving, often directly resolving issues in merchant accounts. Its consistent performance and ongoing improvements have led to numerous recommendations and long-term usage.

January 13, 2015

On top of the amazing app their customer service is the best. You guys are awesome.

Lax Elements LLC
United States
About 1 year using the app
January 15, 2016

The Product Customizer app gets 5 stars from me because their customer service is phenomenal. Responsive, nice, friendly, and very helpful!

Not to mention, their app helps me to provide my customers with customizable products as well :)

Dapper And Done
United States
About 1 year using the app
September 14, 2022

Amazing app and even better customer service! The team helped with any query that I had and the fonts options are amazing

Detail Gifts
United Kingdom
About 1 year using the app
Product Customizer replied September 15, 2022

Hello to our friends at Detail Gifts

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

June 10, 2019

Muy buena aplicación, además tuve algunos problemas cuando la instale y el soporte que me dieron fue muy amable y muy rápido.

CAFFENIO
Mexico
About 1 year using the app
Product Customizer replied July 5, 2019

​Hello friends at Caffenio! This is Sean, the Customer Success Manager with Product Customizer :)

So glad our support was fast for you and got the job done in short order! We love what we do in supporting so many Shopify stores. May your store be a big hit in the online world!

-The Product Options & Customizer Team

December 15, 2016

Just started using this app and while I'm still sorting everything out i do need to acknowledge how awesome their support is. They've helped me through a couple issues and from what I can see about the app it's extremely flexible which is exactly what i was looking for. Great app!

Groomsdaygifts
United States
About 1 year using the app
July 13, 2022

Super application permettant de créer des articles personnalisées et super service client, à l'écoute et toujours prêt à aider, super rapide et efficace

Waltitchies
France
About 1 year using the app
Product Customizer replied July 14, 2022

Bonjour à nos amis de Waltitchies

Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères!

Acclamations,
Pushpesh et l'équipe d'assistance du personnalisateur de produit

September 15, 2013

This app is wonderful! Many of my products are customizable (personalized) and before getting this app, customers were having to send me separate emails to tell me names, colors, etc. to put on my buttons. Now they can click options quickly while they're on the product page.

And, it is so EASY to use! I highly recommend it!!!

badgepops
United States
About 1 year using the app
July 2, 2015

Really nice app, easy to understand and work with. If you want to translate your site, this app works well with langify. And the support team, how can i say, amazing!!

Atelier 4920
Canada
About 1 year using the app
April 11, 2022

I find the app is easy to use and there's fast and helpful customer service via a chat box. Definitely recommend..

SASHA HANDMADE
United States
About 1 year using the app
Product Customizer replied April 12, 2022

Hello to our friends at SASHA HANDMADE

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

January 7, 2016

The product itself is pretty awesome, easy to use and does exactly what it says on the box...but what really got me was the customer service. It was unbelievable...someone responded to me within the hour, and they set everything up for me nearly instantly! Totally worth it just for the customer service alone.

Fuzzy Birch
United Kingdom
About 1 year using the app