Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

March 1, 2014

Love this, took me week to find this, my website product requires many varients. Just what I needed!

VSAP Clothing
United States
Almost 2 years using the app
November 27, 2017

Very functional and easy to use and the customer service was exceptional.
I was able to get a small issue fixed promptly on a Sunday evening.
Highly recommend!

Leatherheadsportsstore
United States
Almost 2 years using the app
January 27, 2015

Very useful App and fantastic customer support. We had originally downloaded another app 'Product Options' by a different company but it was extremely difficult to install and their support was pretty much non-existent. ShopStorm's app is both cheaper and installation is free of charge. The best choice for customisable products hands down!

Brandish
Hong Kong SAR
Almost 2 years using the app
February 25, 2014

This is a great app that has saved me hours setting up all my product options. It took just minutes to get the hang of it and I was soon creating products with hundreds of variants. I did have some questions about customizing the appearance of my website option selections, and received outstanding guidance from the developer in a timely fashion. I would highly recommend this product!

discountpointeshoes.com
United States
Almost 2 years using the app
September 8, 2017

THE BEST APP FOR PRODUCT CUSTOMIZATIONS!
The app makes everything possible and the amazing team behind the app makes it happen, really fast, if you don't know how to do it yourself. No need to worry what this app can or cannot do, because if there is some function related to this app that is missing, the customer service will do absolutely everything in there power to help you!
I WILL RECOMMEND THIS TO EVERYONE.
THE CUSTOMER SERVICE ALONE DESERVE 1000 STARS!

Kapsello
Denmark
Almost 2 years using the app
September 14, 2021

wonderful software, and great customer service. i had an error in my theme and they fixed it in few minutes.

Summo Sports
United States
Almost 2 years using the app
Product Customizer replied September 15, 2021

Hello to our friends from Summo Sports

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

March 23, 2022

I'm not very tech savvy and was having difficulty installing it. The customer service was wonderful and took care of installing it properly and got it working correctly.

Make It Merry
United States
Almost 2 years using the app
Product Customizer replied March 24, 2022

Hello friends at Make It Merry

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

Edited August 7, 2015

Product Customizer is awesome, and Justin is a great help.

I needed help resizing a text area after adding it and Justin just did it for me.

We also needed it because we have a huge number of options/permutations (some products having 120+ color options). I just pasted all 120+ color codes into the option, and they all showed up and look great.

Update 2015-08-07:
We needed a little help again, and Justin logged right on and fixed a problem with one of our e-mail templates.

The app is great, and so is the support.

I Like Big Buttons
United States
Almost 2 years using the app
October 31, 2022

Really good product so far, and a really good support team! Was a little confused first setting it up, but their support team was really great about helping me work through it. They even downloaded the theme I was using for testing purposes.

737 Duck Calls
United States
Almost 2 years using the app
Product Customizer replied November 1, 2022

Hello to our friends at 737 Duck Calls

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.

Tanu & The Product Customizer Support Team

May 13, 2014

This is a great app and was easy to install and easy to use, perfect for my store! I had one minor problem and the support staff sorted it very quickly. Fantastic!

willow&dixon
United Kingdom
Almost 2 years using the app