Reviews (1,802)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

November 27, 2020

This app has helped us with the customization and ease of ordering for our customer. The support team is great with their swift reply and assistance!

Key-Orient Lamitec Pte Ltd
Singapore
Over 1 year using the app
Product Customizer replied November 27, 2020

Hello to our friends from Key-Orient Lamitec Pte Ltd

Really appreciate you taking the time out to write this great review! We will definitely extend your kudos to our support ...

June 9, 2020

This app is really helpful. You can customize anything on it. Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

FAITH HOPE LOVE
Vietnam
Over 1 year using the app
Product Customizer replied June 9, 2020

Hello friends from FAITH HOPE LOVE!

Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and really helpful ...

December 10, 2016

Product Customizer is a fantastic app. The functionality is excellent, the customer support is second to none. I give this app my highest recommendation. Thank you.

Retro T Shop
United States
Over 1 year using the app
March 14, 2022

Customer service is amazing. Always help if we have some issues or even if we want to do some customization.

Bijoun
United States
Over 1 year using the app
Product Customizer replied March 15, 2022

Hello to our friends from Bijoun

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are ...

January 9, 2017

We have been very happy with this app. It makes customizing products a snap. Customer service is very knowledgeable and they are always fast to reply.

Babymelons
United States
Over 1 year using the app
March 6, 2017

Product does exactly what it promises, does it well, and the customer support is outstanding. Highly recommended.

Wildlife Drawings By Jim Wilson
United States
Over 1 year using the app
October 21, 2021

This is an absolutely amazing platform to use. I had a problem and sent a email, I got a response back and the problem was fixed within 5 minutes. Excellent customer service.
I would recommend Product Customizer to anyone and everyone.

Steel Magnolia Jewelry
South Africa
Over 1 year using the app
Product Customizer replied October 23, 2021

Hello to our friends from Steel Magnolia Jewelry

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out ...

February 17, 2022

Great customer service, fast to fix any issue. Thank you for your assistance. We appreciate it and our customers do too.

Balloons and Weights
United States
Over 1 year using the app
Product Customizer replied February 18, 2022

Hello to our friends from Balloons and Weights

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate ...

April 16, 2022

They were quick to solve a problem i needed fixed to launch my website. I would highly recommend them

hivizcustom
United States
Over 1 year using the app
Product Customizer replied April 18, 2022

Hello to our friends at hivizcustom

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every ...

January 18, 2022

We have been using Product Options and Customizer for several years now. We recently had some questions about the options and how to use this application effectively and the support was great. It just reminded us of how great this app is and how important it is to our business.

Quest Awards
Canada
Over 1 year using the app
Product Customizer replied January 19, 2022

Hello to our friends from Quest Awards

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with ...