Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Really like the application and the bulk edit options. Awesome support on functionality and recommendations.
Hello friends from Scent of Duty,
We so appreciate the positive review for our app here! Yes, the bulk edit options can be really helpful with hundreds (or more) of products that all have similar options. If there's ever any other ways we can support you, please let us know. Have a great one and hope your store sees TONS of visitors!
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
This app is exactly what I was looking for. I sell personalised prints, so needs for every order to be personalised. Each product needs different bits to be personalised as well, so I required flexibility as well. I downloaded the app and had it working in moments, adding personalisation fields to every product with ease. To make things better, I had a slight issue with one small part of the app, emailed ShopStorm looking for some guidance, and instead of getting guidance....they went ahead and fixed the small bug for me.....while I was at home in bed :-)
I really couldn't ask for a better service than that....I have been superimpressed with the app, and super-impressed with the back-up servie from ShopStorm......ten out of ten from me!
Great app!
Great customer service team. They are here and ready to help whenever you need. I would definitely recommend!
Hello to our friends from My Nurse's Jewel
Thank you for leaving us this great review! We appreciate you so much for taking the time out to write this!
-Melissa & the Product Customizer Support Team
Great product, and does precisely what it says on the tin and customer service is very helpful. Will be using for a ling time coming.
Hello to our friends at Rennet & Rind
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Love the app. Works great and great customer service. We tweaked themes and their support staff helped us update. Great app!
Hello friends from Easy Roller Dice Company!
Thanks for saying you love our app and recommending it to others out there! It makes our hard work worthwhile! Glad our support team did a great job for you. Do let us know how else we can support you and Easy Roller Dice Company at any time! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
this is very well!!!!!! Great service, quick support！！！！！！！！！！！
this is very well!!!!!! Great service, quick support！！！！！！！！！！！
The team is amazing! They have helped multiple times with making sure the product is working properly. Extremely responsive and easy to work with!
Customer Support is 100% on it. had an app issue that was QUICKLY solved! i love this APP thanks team!
Hello to our friends from SpeedySlaps
Thank you for leaving us this great review! We are glad we could help :-)
-Melissa & the Product Customizer Support Team
This is an amazing app and even more amazing is Kim´s support. Very happy to be a user of it for a long time and now even happier with the new and very easy interface! I surely recomend it! A must have app if you deal with personalized items! Thanks so much! ;-)
Fantastic customer support. Waited 10 seconds for a reply. The app works well and we're happy with it. Does what it says on the box
Hello to our friends at 3RD ROCK
Thank you for the glowing review. We're thrilled to learn that our support team was able to help you quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team