Reviews (1,785)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

Edited September 21, 2022

Amazing app with amazing support as well! The staff was quite polite and clear on everything that I asked. The setup was as easy as I couldn't imagine.
Nobody likes issues on the apps but when they appear, it's very important to have a good support team as Product customizer has.

Zanatula
Serbia
Over 1 year using the app
Product Customizer replied April 25, 2022

Hello to our friends at Zanatula

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

November 7, 2014

Super helpful customer service. Very responsive. Makes my life easier!

Serpent & Staff
United States
Over 1 year using the app
October 31, 2021

REALLY... really, really helpful product support staff! App works well, does what it says on the box.

Aerial Silks Australia
New Zealand
Over 1 year using the app
Product Customizer replied November 2, 2021

Hello to our friends from Aerial Silks Australia

Thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
Pushpesh & the Product Customizer Support Team

November 1, 2022

The support line was super quick at resolving my issues. If they had not been quick, I would have been losing out on a lot of order information for many different customers.

printsbypreet
Canada
Over 1 year using the app
Product Customizer replied November 3, 2022

Hello to our friends at printsbypreet

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Edited November 15, 2018

We've recently started to customize a few of the products that we sell and were looking for an app that would allow us to not only offer multiple options, but also to charge based on the option(s) picked. After looking at a few different ones, this was EXACTLY what we needed. The ability to create templates and logical rules for the various options makes this app very, very worth the price. Easy to set up, easy to use. The developer even does the install for you quickly and is very responsive if you have questions. I wish I could give it more than 5 stars.

Areaware
United States
Over 1 year using the app
June 17, 2014

OMG Love this app! It's so easy to use. I can't imagine not having it.

Skin Like Butter
United States
Over 1 year using the app
Edited May 31, 2019

We recently installed this app to test it out for our subscription service and the ability to add more variants to our product. The tool is very intuitive and easy to use. When I had questions I emailed and got very quick responses and they actually answered my questions. (Even on the trial version). I would recommend this for anyone seeking to add more variants to their product in a seamless manner! Two thumbs up!

Betsy Boo's Boutique
United States
Over 1 year using the app
Product Customizer replied July 5, 2019

​This is Sean, the Customer Success Manager with Product Customizer :)

Thanks for taking the initiative to leave this rating! Really glad our app has been intuitive and easy to use for sure. Hope Betsy Boo's Boutique is a huge hit!

​Sean Hyatt, Customer Success Manager, Product Options & Customizer

April 4, 2014

Love this App - it's been literally life changing for my shop. Thank you Product Customizer!

Classic Hound
United States
Over 1 year using the app
November 4, 2022

I am doing a product that is customized with the customer's photo and has different add on options for the frame. I was super intimidated during the installation and set up process, but the 24/7 support staff was able to log in and do all of it for me! Thank you so much for making it easy!

3D Printcess
United States
Over 1 year using the app
Product Customizer replied November 8, 2022

Hello to our friends at 3D Printcess

Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & the Product Customizer Support Team

November 1, 2021

really appreciate for all the help from dear Aman,i got some setting issue and Aman is so pantient and kind to help me figure them out.
this app is cool too,i can add the layout as i wish,really recommand.

Hot Sale Clothing
China
Over 1 year using the app
Product Customizer replied November 2, 2021

Hello to our friends from Hot Sale Clothing

We’re pleased that Aman was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team