Reviews (1,796)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

July 1, 2024

Simple to use with quick and helpful support when needed.

Temple Grounds Coffee Company
United States
Over 1 year using the app
Product Customizer replied July 2, 2024

Hi Temple Grounds Coffee Company,

Thank you for your review! We're glad to hear that you find our app simple to use and that our support team has been quick and helpful when needed. Ensuring a seamless experience is very important to us.

Thanks for trusting us!

April 27, 2015

We have been using Product Customizer for multiple options to order furniture. This way we can save sku numbers and variants. This is very simple way to add variants by hand. This app has been very productive and easy to work with. We highly recommend it.

2bmod
United States
Over 11 years using the app
Edited May 7, 2024

Very useful app, we have sold several products using the custom text input feature. Thanks from the Safety-label team. Thankyou AMAN

Www Safety Label Co Uk
United Kingdom
Over 11 years using the app
October 1, 2013

LOVE this App and absolutely love the support staff. Quick and efficient, just the way you need it to be in business.
Thank you very much for not only a great App but for taking care of me.
I'm no pro by any means and these guys made it easy. I highly recommend them.

Monster Muffin
Canada
About 11 years using the app
June 19, 2024

It has been stable in what I use it for. Support from Product Options & Customizer--although only had to use it a couple of times in the past 5 yrs--is always quick, courteous and resolves the issues in a timely fashion.

Chocolate Hangover
United States
Over 4 years using the app
Product Customizer replied June 26, 2024

Hi Chocolate Hangover,

Thank you for your feedback! We're glad to hear the app has been stable for your needs. It's also great to know that our support team has been able to assist you promptly and courteously whenever needed. Providing high-quality customer service is important to us.

We appreciate your continued trust in us!

October 18, 2013

This app was a huge help to my business. I make custom dog coats with many options. The combinations I am able to offer my customers with this app are just about endless. Thanks!

Schnoodleware Dog Toys
United States
Over 10 years using the app
Edited April 26, 2016

This Product Customizer App allows me to have the functionality I need with my store to allow my customers the ability to send me their information with their order, saving on time and eliminating a lot of the hassle. This functionality also presents a more professional appearance to my operating as well. Thank you so much!!
(Edited 4/26/2016): I've recently upgraded to the Premium version, and I'm so happy I did. The ability to charge for certain add-ons or features has given me the additional functionality for which I was looking. The fact that the developers install this upgrade for you for free is a HUGE value. They also helped me with some additional tweaks I needed afterwards. I cannot speak enough about the high quality of customer service they offer. I am beyond impressed. Thank you!

Artistically Invited
United States
Over 10 years using the app
August 16, 2024

This app is able to make Shopify meet my customizing needs between my customers and myself.

Laser Prints
United States
About 12 hours using the app
Product Customizer replied August 19, 2024

Hi Laser Prints,

Thank you for your feedback! We're glad to hear that our app successfully meets your customization needs, enhancing the interaction between you and your customers.

We appreciate your support!

September 5, 2014

We've been using this app for a few months now and it's extremely useful and easy to use, if there's any issues or questions just email their support and they'll do everything they can to help, personally have had nothing but praise in dealing with the app and their customer service team. Well worth the subscription. Thanks Guys! Very Helpful all around Five Stars.

Nookpuzzles.com
United States
About 9 years using the app
November 11, 2013

Nice app and great customer service after the fact.

ServerAttire
United States
About 9 years using the app