Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

December 16, 2021

I am very impressed with the customer service for this app. I reached out about an issue I was having with my theme... It's a long story, but the theme developer as well as both other apps involved, deflected the issue and said they couldn't help me, it must be someone else's fault, so it's not our problem. The CS for this app fixed my issue and it wasn't anything to do with their app!! They went above and beyond for me and I won't forget it! Thank you Product Customizer Team!

Pottery Awesomeness
United States
Over 1 year using the app
Product Customizer replied December 17, 2021

Hello to our friends from Pottery Awesomeness

We're so happy to hear that you are enjoying Product Customizer. We’re delighted to hear that Kevon went above and beyond to help you. We’ll make sure we pass your kind words along to Kevon, who we know will be elated to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 27, 2022

I have been using many apps for customizing the options and variants for my products. I can say confidently that this app is the best app. Easy to use, the options will be applied instantly on any product, and on top of this, they do have such great customer service. So yes this app is definitely worth 5 Stars

ADAE Dental Online Store
China
Over 1 year using the app
Product Customizer replied July 1, 2022

Hello to our friends at ADAE Dental Online Store

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation and will do our best to justify your confidence.

Cheers,
Pushpesh & the Product Customizer Support Team

January 20, 2022

I used this app to create product attribute for my client website. I having issue on the attribute positioning and live chat with support. The support response within few second and help me resolve my issue asap. Very good support.

machinesmy
Malaysia
Over 1 year using the app
Product Customizer replied January 20, 2022

Hello friends at machinesmy

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

April 2, 2017

Product Customizer tackles a long list of requirements for our site, including product options, customizations, graphic file uploads, and additional charges for various features. Recently, we switched themes within Shopify and the transition was seamless (with a little bit of advice from their friendly Tech Support staff). Highly recommend Product Customizer.

Kickz Teamwear
United States
Over 1 year using the app
July 19, 2021

Excellent customer service, emails are responded to almost immediately and any issues are resolved very quickly

Made with love by Laurie
United States
Over 1 year using the app
Product Customizer replied July 20, 2021

Hello to our friends from Made with love by Laurie

We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this!

-Melissa & the Product Customizer Support Team

July 20, 2021

Your app is so great, easy to use, has no error, and your support team is so nice. I am using your app for 4 stores of my team.

Hold You Tight
Vietnam
Over 1 year using the app
Product Customizer replied July 22, 2021

Hello to our friends from Hold You Tight

Tran, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
-Pushpesh & the Product Customizer Support Team

November 21, 2013

Perfect solution for our customized lollipops. Thank you!

Vintage Confections custom lollipops and novelty sweets
United States
Over 1 year using the app
Edited December 30, 2021

It was such a helpful customer assistance. I came out of it alot less confused and more sure of what i needed to do to go forward. They are always available and able to assist me with any issues that I am having with the app within my store. If nothing else this app has made my online store so much easier to use and handle

Ro's 3D Signs & Designs
United States
Over 1 year using the app
Product Customizer replied November 7, 2021

Hello to our friends from Ro's 3D Signs & Designs

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

July 20, 2021

Works just as we needed it to! Perfect options and highly customizable. Very easy to use once we got the hang of it, but customer support was super helpful getting started. Highly recommend.

Field Bar & Bottle Shop
United States
Over 1 year using the app
Product Customizer replied July 22, 2021

Hello to our friends from Field Bar & Bottle Shop

Jessie, wow! Thank you for the glowing review! We really appreciate you taking the time out to share your experience with us. We are here for you anytime.

Cheers,
-Pushpesh & the Product Customizer Support Team

December 6, 2022

I use the customizer for our site,it works good,and the support team work helpful,great!you can check how it work in our site www.safetycustom.com,thanks!

SafetyCustom
China
Over 1 year using the app
Product Customizer replied December 6, 2022

Hello to our friends at SafetyCustom

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team