Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

June 15, 2017

Super easy to use, integrates perfectly with my shop. I needed some minor adjustments made and Ryan was very helpful - it was all done within a few hours. I tried a couple of other apps to add more options (and priced options) to my products, and this is definitively my favorite and the most user friendly. Thanks!

Le Cubicule
Canada
About 1 year using the app
December 30, 2013

Simple interface. Easy to set up. Outstanding customer service.
When I commented to the developer that the app didn't look quite as good as I'd hoped on my site, I was presented with a great solution within hours.
Could not rate highly enough.

CustomEyes
United Kingdom
About 1 year using the app
November 20, 2019

This app is perfectly meet my needs. There is a brief interlude that it didn't show customize price on the cart page so that I contact them. Their reply is immediately and steve help to solve the problem for 2 days. Recommend it for customize!!

WOODUCE
China
About 1 year using the app
Product Customizer replied November 21, 2019

Hello friends from WOODUCE!

Thanks for the good word here, and the time you took to leave it! So glad you feel the app perfectly meets your needs. Also, Steven rocks for sure -- so glad he got your issue sorted out. We hope WOODUCE is massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 14, 2022

Thank you, Sheniel G. for the setup help. Great support. Hoping the app works as well as the support.

Nation Athletics Bjj
United States
About 1 year using the app
Product Customizer replied January 15, 2022

Hello to our friends from Nation Athletics Bjj

We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Sheniel was able to assist you with the setup. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited July 22, 2024

Fast customer support, helped me in 10 minutes to solve the problem i had with the app. Great service

Achieve
Israel
About 1 year using the app
Product Customizer replied June 27, 2023

Greetings Achieve,

Thank you for the 5-star review, we agree that Aman is the best! Dog owners will love those personalized harnesses and we are happy that Product Customizer can add value to your store.

July 10, 2023

Very easy to use, had an issue but support solved it promptly. Can recommend it to anyone looking to get around Shopify's dumb limitation on options.

The Renewed Store
United Kingdom
About 1 year using the app
Product Customizer replied July 10, 2023

Greetings The Renewed Store,

Thank you for the positive review. We are glad that Customer Support could promptly assist you with setting up your needs and that Product Options & Customizer is easy for you to use. We are here for you when you need us. Do not hesitate to reach out at anytime.

Stephanie & the Customer Support team

June 25, 2017

This is a fantastic app. Yes, there are some free apps available that allow customers to customize products, but they all seem to be missing something that is kinda crucial, like adding different prices to different variations. This app has everything. It is so simple an easy to use and looks great in the storefront. The staff are super helpful and respond quickly. I appreciate that the ordering process is going to be more hands-off, meaning I can get my products out faster.

Cheer It Apparel
United States
About 1 year using the app
March 25, 2013

What a fantastic app! I would seriously urge anyone selling personalized products to get it at once!

Great interface, helpful and friendly support and simple to install the little bit of code needed (which is made even easier with the detailed tutorial vids).

Can not recommend this app enough!

Oh Lucky You
United Kingdom
About 1 year using the app
January 4, 2014

Product Customizer works great! The drop down menus are super easy to create and the interface is easy to use! I highly recommend the app!

artshoesonline
United States
About 1 year using the app
March 11, 2016

So far so good, I have tried a bunch of product options apps and has other have said they were just a pain or took to much time and being fiddly, so far if I could give 20 stars, I would.

Daniels Customized Gifts
United States
About 1 year using the app