Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

September 23, 2021

Great app, and even better customer service. Kevon has been a real help in making the app fit with my store. Couldn't be more pleased. He even recommended improvements to my store to help with upselling.

The Stately Hound
United Kingdom
About 1 year using the app
Product Customizer replied September 26, 2021

Hello to our friends from The Stately Hound

Jake, we’re pleased that Kevon was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 4, 2022

I used the app to include a form to one of my products. It was really easy to implement. I got stuck trying to style the form the right way and the support team help so quickly and got it looking exactly how I needed it. Highly recommend.

PFC Vintage
Australia
About 1 year using the app
Product Customizer replied April 4, 2022

Hello to our friends at PFC Vintage

Thanks for sharing your review with us and the community. We're delighted to hear that our support team helped you with the styling. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

March 7, 2022

Thank you Aman, Sheniah and Kevon for helping me in customizing my product and helping me in the design. App works great and very easy to use.

Ellistein
Philippines
About 1 year using the app
Product Customizer replied March 8, 2022

Hello to our friends from Ellistein

We are extremely happy to hear this! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Aman, Sheniel, and Kevon, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

July 7, 2015

This app has made customizing our website incredibly easy. It has helped make our check out process quite simple. Kim has helped make our theme transfer a very painless process and it looks great! I can't recommend this app enough!

Bestbridesmaidsgifts Com
United States
About 1 year using the app
January 13, 2021

Just replaced my previous app with this one for our new store theme, had a couple of teething problems with installation and they were sorted out within 10 mins by the brilliant Pushpesh - Really great service thanks so much!

The Gin & Rum Warehouse
United Kingdom
About 1 year using the app
Product Customizer replied January 15, 2021

Hello to our friends from The Gin & Rum Warehouse

Thank you for leaving us this awesome review! We are glad we could assist you! We will let Pushpesh know that his assistance was greatly appreciated!

-Melissa & The Product Options & Customizer Team

August 1, 2019

This is your best option for a basic product customization apps. Shopify limitations hinder such features by default, but Product Options and Customizer do their best to accommodate any needs within Shopify constraints. Support is helpful and responds within 24HR

FXR Racing Dev.
Canada
About 1 year using the app
Product Customizer replied August 19, 2019

Hello friends from FXR Racing!

So happy that our app and our support were good for you - we work very hard at that, day in and day out. Thanks for the great rating on the Shopify app store! May your store be highly successful online!!

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

March 1, 2022

Thanks Aman for the customization! We are happy with the service you provided to us. This is by far the best customization!

Zonts Bakehouse
Australia
About 1 year using the app
Product Customizer replied March 2, 2022

Hello to our friends from Zonts Bakehouse

We’re pleased that Aman was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Aman know that his assistance is greatly appreciated. We wish you and your store great success!

Tanu & The Product Customizer Support Team

June 8, 2016

Justin has always given us friendly and prompt service!

Moonandlola
United States
About 1 year using the app
Edited June 27, 2022

I had multiple questions and needed help with the Product Customizer and Aman was really easy to work with and a pleasure. He was informative, helpful, and willing to make sure the problem was resolved before we hung up the phone. My site is up and running...time will tell how successful the website is. Thank you Aman -

Shout It Out Loud Signs
United States
About 1 year using the app
Product Customizer replied June 14, 2022

Hello to our friends at Shout It Out Loud Signs

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Product Customizer Support Team

November 20, 2014

This is the one app my store depends on the most. We custom-make rubber stamps and Product Customizer allows that customization input to take place smoothly. It's been incredibly easy to use and the team has been helpful in answering any questions we've had.

The Sister Collective
Singapore
About 1 year using the app