Reviews (1,786)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

February 2, 2022

Es una applicación que ayuda a poder cobrar opciones en tus productos, recomiendo que solo preguntes en su chat de la pagina para ayudar y ellos muy amablemente lo solucionan

GalloNegro.mx
Mexico
11 months using the app
Product Customizer replied February 2, 2022

Hola a nuestros amigos de GalloNegro.mx

Gracias por la increíble revisión. Estamos muy contentos de saber que está disfrutando del Personalizador de productos. Hacemos todo lo posible para ayudar a todos los comerciantes y me alegro de haber dado en el blanco por usted. ¡Le deseamos a usted y a su tienda mucho éxito!

Salud,
Pushpesh y el equipo de soporte del personalizador de productos

June 15, 2022

Friendly staff member helped me out. Thanks a lot app works well. Aman was able to help me out fix the problem with the app.

BelleVBlueHandCraft
Australia
11 months using the app
Product Customizer replied June 16, 2022

Hello to our friends at BelleVBlueHandCraft

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to solve your problem quickly and efficiently. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Tanu & The Product Customizer Support Team

January 23, 2023

Terrific app. Allows you to customize any product however you like so that customers can personalize their order. Beyond that the support team is responsive and very knowledgeable!

Stretched Fusion
United States
11 months using the app
Product Customizer replied January 24, 2023

Hello to our friends at Stretched Fusion

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 6, 2014

Love the app, and the support team is fast, responsive, and amazing! Thanks so much!

Your Canvas Creations
United States
11 months using the app
March 26, 2024

Aman is great!

Classickit
Norway
About 5 hours using the app
Product Customizer replied March 28, 2024

Hi Classickit,

Thanks for recognizing Aman! He is a rockstar on our team and will be thrilled to read this review. We're always here to assist!

June 27, 2023

Aman was very helpful and understanding of my frustrations. He was able to get the app working in no time. I am happy that I can now offer customized products to my customers.

silverlitecreations
United States
11 months using the app
Product Customizer replied June 27, 2023

Hello Silverlitecreations,

Thanks so much for the positive review! We are so glad that you found our app helpful and Aman was able to assist you in getting the app up and running. Your collection of tumblers looks fantastic, we're so happy to see a great implementation of Product Customizer!

June 17, 2019

Such a helpful company. We have bespoke fonts and they helped these work on the app. Brilliant app. definately recommend

The Snaffling Pig Co
United Kingdom
11 months using the app
Product Customizer replied July 5, 2019

​Hello friends at Snaffling Pig! This is Sean, the Customer Success Manager with Product Customizer :)

So cool of you to write this positive rating for us on the app store! We like to think our app is brilliant for sure. Thanks for the recommendation and we also hope the Snaffling Pig Co store is a smash hit out there! Salud!

-The Product Options & Customizer Team

September 23, 2021

I raised a bug to them and they fixed it very fast. Easily allows my customers to personalize their jewelry and saves a lot of time for drop downs.

Alexis Jae
United States
11 months using the app
Product Customizer replied September 26, 2021

Hello to our friends from Alexis Jae

Alexis, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
Pushpesh & the Product Customizer Support Team

September 30, 2013

We deal in personalised gifts for all ages and occasions and got fed up with the dysfunctional approach we had to make do with in gathering customers' personalisation requests via email or message boxes. Often customers would not understand the options open to them or what constitutes as a character or exceed their character limit.
This app is great as it allows the customer to try out their personalisation request on the page before submitting. They cannot exceed the character limit and we can easily copy and paste their request into our production process.
Recommended.

Cooper & Thomas - Personalised Gifts for all Ages & Occasions
United Kingdom
11 months using the app
November 24, 2021

WERY NICE, I had a problem, spoke to Aman M. on live chat and he fixed the issue within a few minutes. Amazing!

projectionlove
China
11 months using the app
Product Customizer replied November 24, 2021

Hi, projectionlove,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Product Customizer Support Team