Reviews (1,978)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing e-commerce search and filtering with AI technology, noting increased customer satisfaction and sales. It offers robust customization, intuitive interfaces, and advanced filtering options like discounts and stock levels. The app also supports product recommendations and customizable collection templates, integrates seamlessly, and is easy to set up. Merchants praise the responsive and knowledgeable support team for efficient issue resolution and assistance with customizations.

May 14, 2019

Great app ! We use it on 2 shops and we are very satisfied. If needed the support team is very competent and quick to respond. 5/5

Monexpresso
France
8 months using the app
Edited April 19, 2022

By far the very best filter & search app! I can do so much with it and customer support is over the top. I had an issue that took a week to fix but they were very responsive, staying in contact with me every single day! They never stopped working on my issues. I'm very pleased. I use several apps for my shop but, if I had to choose just one, this would be it. Believe me when I say, you can do so much with this app and customer support won't let you down.

L.A. Wild
United States
8 months using the app
Boost Commerce replied April 11, 2022

Hello there,

We appreciate you taking the time to leave us your honest feedback. Thank you for all the great things you said about our app and support team, and at the same time, we apologize for the inconvenience this issue may have caused you.

Our Support team, along with our Engineers have worked hand in hand to rectify this matter for you, and we are excited to inform you that the issue is now resolved. It would be great if you could check and confirm this on your end, in your most convenient time, and let us know if there is any issue.

Please know that we are always here for you whenever you need our help.

All the best,
Boost Team

May 10, 2021

This app works really well! Great support team who are very quick to respond and very helpful :) Thank you.

Susanne Kaufmann
Austria
8 months using the app
Boost Commerce replied May 21, 2021

Hello,

On behalf of the team, I'd like to express our heartfelt appreciation. We are delighted that our speedy and thoughtful service has resulted in a pleasant experience for you.

As ever though, please keep us updated if there is anything else we can do to assist you.

Wishing you continued success,
Boost Team

April 21, 2018

Filter bar/search with powerful functionality. Great UX in the app backend as well so it's easy to create custom filter options per collection. Support very quick to respond and helpful in help getting us started. Thank you!

Bathroom Village
United Kingdom
8 months using the app
July 28, 2021

Nous sommes pour le moment très satisfaits de l'application Boost.
Grâce à l'équipe support (Denis, John, Henry et Ro que je remercie), nous avons pu réaliser de nombreuses personnalisations. Le support est très réactif, vous pouvez espérer une réponse dans la journée ou au plus tard le lendemain. En plus, ils sont très courtois et surtout compétents ! Ils ont su répondre à toutes mes questions et tous mes besoins. Je recommande fortement.

Joaillerie Edenn.com
France
8 months using the app
Boost Commerce replied July 29, 2021

Hi there,

We were blown away by your generous words. We really appreciate you taking the time out to share your experience with us — and we agree with you, Denis, John, Henry, and Ro are true gems in our team!

We feel blessed for having customers like you and look forward to making your experience more awesome.

All the best,
Boost Team

March 12, 2018

incredible support!!! awesome filter app!

Milk Bots
United States
8 months using the app
November 23, 2021

This app is amazing. And the boost commerce customer support is even better. So far, all of my questions could be answered and even individual customization requests were neatly implemented in my shop. I can really recommend it. 5 Stars.

onup®
Switzerland
7 months using the app
Boost Commerce replied November 24, 2021

Hi there,

Thanks a lot for your amazing review. Being of service to your stores is our great pleasure. Glad that we could turn it into valuable assets to your business.

If there is anything else we can do to make you feel more satisfied, we'd love to know.

Wishing you all the best,
Boost Team

March 7, 2022

The best search app ever. Outstanding and lightning fast customer support! I'm super happy to have this. Thank you again!

Zahocho Knives Tokyo
Japan
7 months using the app
Boost Commerce replied March 8, 2022

Hi there,

Thank you for putting your trust in our Product Filter & Search!

We are overjoyed to hear that our product has been beneficial to you. Our entire team would like to thank you for taking the time to share your feedback on our services. We treasure every good remark you've made and consider it a beautiful gift.

Thank you once more, and we wish you the best of success!
Boost Team

April 11, 2023

We use the filters on specific collections depending on the size. They are super helpful for stores like ours that has 6K SKU's so our customers can find what they need easily. Boost was very accommodating and helpful for some customizations that were needed to make filters work properly for our website. They were fast and easy to work with. I highly recommend Boost Product Filter & Search.

Adventures in Homebrewing
United States
7 months using the app
Edited October 29, 2018

There is a lot of 'bug' for this app. I've selected multiple things to add into the filter and sometimes they just don't show up. Then on another page, the whole filter is even more problematic - it simply disappears on certain collections page (not all)! The app has a lot of issues that you need to find out then ask the CS to help out (which wastes your time...)
Hmm I need to spend a lot of time checking and writing back and forth with the CS. CS's attitude was nice tho, just their speed in terms of replying is a bit slow.

--EDIT--
CS was very helpful in tackling the issues despite the bugs. All problems are solved for now.

OhMyCourse (OMC)
Hong Kong SAR
7 months using the app