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Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search and robust filtering capabilities, especially for stores with large inventories. It's praised for enhancing customer experience by delivering relevant search results quickly, thus boosting conversion rates. The support team is commended for their exceptional service and swift responses. Continuous updates and added features are also appreciated.

November 22, 2023

I like the app overall. There are times when something happens on our site however and it usually has to do with Boost. The great thing is they always fix it for me so I greatly appreciate that!

Blue Collar Mercantile
United States
Over 1 year using the app
August 17, 2023

We chose Boost because it did everything that we felt we need in a site search engine. We had issues with our cart after we installed this app, the ‘ajax cart’ feature was turned on by default, which conflicted with another app AND the theme cart drawer. It took us 2 weeks to figure out the issue. Sharing in case you notice issues with your cart after install.

Bee Inspired
United States
About 2 months using the app
June 21, 2023

The Boost app has been very useful for our search and filter. One issue is that it interacts weirdly with global-e integrations, but support was very helpful in solving all mishaps!

WANT Les Essentiels
Almost 5 years using the app
Boost Commerce replied June 21, 2023

Hi Ted,

Thank you for your feedback!

We are thrilled to know that you find our support very helpful.

Our team is always prepared to go the extra mile to address any questions or concerns you may have and to offer you top-notch solutions tailored to your needs.

Boost team

May 16, 2023

Great app that I can't live without for my shop's filter and search. There might be some issues with making it match to you theme but the support is quick and helpful!

Baby Avenue
7 months using the app
Boost Commerce replied May 16, 2023

Hello Baby Avenue Team,

We appreciate you taking your time to give us this wonderful feedback.

We are reaching out to you again to check, and confirm if there is anything about the theme layout that we can help you with and to make sure we meet your full expectations from our app and service.

Be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions.

We look forward to hearing from you.

Kindest Regards,
Boost Team

Edited April 18, 2023

It does what it needs to do. The process to upgrade the plan was some what confusing with your system not really acknowledging that we were already subscribed and had been for over 2 years. However the response to my feedback was both prompt, friendly and helpful. The development team have taken on board my feedback and have made some simple changes to make the process clearer. The app is a valuable tool on our website

The Top Saddlery
Over 2 years using the app
Edited October 13, 2020

Great app, custom filter trees can be confusing however support is fast always happy to assist. Would recommend.

Cantik Swimwear
Over 4 years using the app
August 16, 2022

Support is always quick and really helpful, the search could be a little smarter however for the price it does the job

Tropic Skincare
United Kingdom
Over 4 years using the app
Boost Commerce replied August 17, 2022

Hi there,

Thank you for sharing that our support team was able to help you personalize the search feature promptly!

As you have seen, our app can be easily customized to suit different business' expectations. We also keep improving our features everyday, including the search feature.
Thus, we really appreciate if you could share with us more about your suggestions via our current email thread.

We look forward to hearing from you.

Boost team

July 25, 2019

We love this app for our filters and search. We were able to get the filters we wanted with no sacrifice for design. However, we hate that it does not recognize changes to products or collections and forces you to sync every time you move something around in a collection for it to be recognized in the Online Store. If you use manual sort in your collections, this aspect is kind of a nightmare. Support was able to reduce the amount of time before it auto-syncs, but it's still a hassle. We've used another search app in the past and it had no impact on collections. If new products were added, we manually synced and that was fine.

Overall, great for filters and search, which is what it's for but HATE the issue it's caused for merchandising.

United States
Over 3 years using the app
Boost Commerce replied September 16, 2019


Thank you for your feedback!

We are delighted that you are seeing the benefit of using our app in optimizing product findability.

Actually, the sync between our system and Shopify is automatic via webhook mechanism. The process of a single webhook is almost instantly. However, it's not always the case due to some technical limitations, including there are some kinds of update that we don't receive any webhook from Shopify (

With the intention of making these limitations less affect your site, we have activated the Quick Sync mechanism for your store. By doing this, our app will automatically trigger a quick sync every 3 minutes to update any modification you have made even though there is no webhook received.

Thanks again for taking the time to share with us! We always appreciate feedback and suggestions.

Wishing you every success!

February 6, 2021

When I had issues, the team stepped in beautifully and totally supported me. Great support group. Thank You Boost Team.

Bet Am Shalom
United States
Over 3 years using the app
April 10, 2023

We've had Boost installed for a few months now. The team have been really helpful in answering any questions and making customisations for us. They are responsive, fast and accommodating.
I wish that there was a solution so that newly listed products showed in Collections sooner, but I understand it sounds like a complex issue that largely comes from Shopify itself.

Oscha Slings
United Kingdom
About 1 year using the app