Reviews (1,558)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer experience with its fast and efficient search and filtering capabilities. It offers advanced, customizable options that improve product discoverability and usability across devices. The support team is noted for their quick and effective assistance, especially during complex setups. Integration with Shopify is generally smooth, making it a valuable tool for any Shopify store.
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Generally been good and support is responsive. Some bugs seem to have crept in recently which have deleted colour swatches and reviews from products on collection pages.. but they are fairly responsive to sort them out.
good
Good !!!
Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.
The Boost app has been very useful for our search and filter. One issue is that it interacts weirdly with global-e integrations, but support was very helpful in solving all mishaps!
Hi Ted,
Thank you for your feedback!
We are thrilled to know that you find our support very helpful.
Our team is always prepared to go the extra mile to address any questions or concerns you may have and to offer you top-notch solutions tailored to your needs.
Sincerely,
Boost team
Support is always quick and really helpful, the search could be a little smarter however for the price it does the job
Hi there,
Thank you for sharing that our support team was able to help you personalize the search feature promptly!
As you have seen, our app can be easily customized to suit different business' expectations. We also keep improving our features everyday, including the search feature.
Thus, we really appreciate if you could share with us more about your suggestions via our current email thread.
We look forward to hearing from you.
Sincerely,
Boost team
The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.
It does what it needs to do. The process to upgrade the plan was some what confusing with your system not really acknowledging that we were already subscribed and had been for over 2 years. However the response to my feedback was both prompt, friendly and helpful. The development team have taken on board my feedback and have made some simple changes to make the process clearer. The app is a valuable tool on our website
This is a solid app. The overall impact to site speed and performance is a slight downside, but support is always responsive and helpful.
Hi there,
Thank you so much for your feedback and for your kind words towards our app and team!
We are truly sorry to hear that you're not having the best possible experience with our app and we would like to investigate further any performance issue you might be having.
Could you please get back to us via our current email thread so we could help you move forward accordingly?
Your satisfaction is our highest priority and we would like to ensure that we have provided with everything you might need.
We look forward to hearing back from you and wish you continued success!
Sincerely,
Boost Team
We use this app to power advanced filtering & sorting across our numerous collections, as well as search pages. This is one of the best apps I've used on the Shopify marketplace in terms of robustness of their turnkey solution along with the numerous customization options, reliability of their service, and the lightning speed, helpfulness, and general pleasantness of their support. I do have to ding them a star because our use case involves customizing their code extensively, which is pretty kludgy and was initially difficult to parse. But that said, being a company with our own dev team, it's lucky to even find apps that offer the ability to do custom modifications, so I do appreciate that immensely. Overall, I heartily recommend this app.
Hi team,
Thank you for sharing your experience with us and we are glad that our service impressed you!
We believe that our app could have impressed you more since it does have an in-app feature to help your use case without requiring codes customization.
We feel sorry for skipping it and manually assisting you right away since we noticed your store has big data to self-adjust if using our feature.
No worries at all, our representative has just reached out to you and introduced the feature. Hope you find it helpful and please keep sharing if we could be of any further help. We are around here for you.
All the best,
Boost team