Reviews (1,963)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website search functionality with its AI-driven, accurate, and fast results, boosting customer satisfaction and sales. It offers customizable search and filter options, advanced filtering, and smart handling of large datasets. The app is noted for reliable performance and seamless integration. Support is frequently praised as responsive and professional, adept at managing custom code changes and integrations.

February 11, 2025

If you have a dev team, or are ready to hire one, then Boost is probably an acceptable investment for you. If you do not, then avoid this extension as there is virtually zero chance you will be successful integrating it into your theme. ZERO chance.

Prepare yourself to read over their code and spend many hours copying over styling from your existing theme - your mileage may vary, but even with a ...

Party Stuff
Canada
9 months using the app
Boost Commerce replied February 13, 2025

Hi Party Stuff team,

Thank you for using our app and for taking the time to share your feedback with us!

After carefully reviewing your store, we're happy to see that the app ...

December 7, 2024

It should be called "Boost Filter" because the search is worse than the Shopify default. Try typing more than two basic keywords (category, gender, tag) and you'll get a ZERO result. Even the Shopify native search is better than that! Not sure what exactly they're claiming AI is enhancing because it is not. Filters are good but not worth the price. Support is MIA.

URIQA
United States
14 days using the app
Boost Commerce replied December 26, 2024

Hi URIQA Team,

Thank you for sharing your feedback with us. We're sorry to hear that the search feature isn't working as expected. After a quick check, it seems like a small ...

October 22, 2024

Very poor support ! It doesnt work to add search bar section into main template...

SmileDent
Slovakia
36 minutes using the app
Boost Commerce replied October 28, 2024

Hi SmileDent Team,

Thank you for your feedback. We sincerely apologize for your recent experience.

While we responded within 5 minutes, we understand that it may not have met ...

August 8, 2024

I have $300 of unpaid earnings in my affiliate account. I have sent you many emails requesting the release of the money, but I have not received any replies. You are continuing to ignore my emails.

This is the final email I will write to you. If I do not receive a response to this email, I will uninstall the app from my Shopify client stores.

Username: viwary@outlook.com

The Watch Factory ®
India
Over 1 year using the app
Boost Commerce replied August 19, 2024

Hi valuable partner,

Thank you for sharing your concerns with us. We understand your situation and appreciate your efforts as an affiliate partner.

However, as we responded ...

January 17, 2025

completely ruined my menu navigation

6 Rings Clothing Store
United States
35 minutes using the app
Boost Commerce replied January 22, 2025

Hi 6 Rings Clothing Store,

Thank you for sharing your review, we are sorry to hear about the issue you've experienced.

Kindly be informed that our app is designed to operate ...

May 16, 2024

TERRIBLE SUPPORT. Their "live" chat is a joke...their response is slow or not at all to email. FOUR REQUESTS to try and solve a simple issue and it's still not resolved. Inability to respond or solve issues even after providing video and screenshots. Clearly their support is overseas as when they do respond it's in the middle of the night here in the U.S. DO NOT USE!!!!!
Maybe now they'll respond ...

theLightShop
United States
About 5 years using the app
Boost Commerce replied May 19, 2024

Hi The Light Shop Team,

Thank you for taking the time to share your feedback with us. We are very sorry to hear that you did not have a great experience.

Upon reviewing our ...

March 24, 2024

I used to love this app. Upon upgrading to 2.0 theme, my filtered collection pages can only be displayed using Boost design template, which despite my best efforts to customize, looks nothing like my theme.

unbuilt
United States
About 3 years using the app
Boost Commerce replied March 25, 2024

Hi Unbuilt team,

We appreciate your feedback and sincerely apologize for the inconvenience that you have experienced. Since we have recently updated our code base which has ...

August 4, 2024

Once we uninstalled, this app completely crashed and removed the products in our collection pages. You can only see the header, the footer on any collection page. What kind of malicious code did you add to your app? Can you fix this mayhem you caused?

Ritzberg
Nigeria
13 days using the app
Boost Commerce replied August 6, 2024

Hi Ritzberg team,

Thank you so much for your great collaboration in resolving the issue. We hope you have a great experience with the app and our Support team. Please don’t ...

May 15, 2024

Terrible support AND does not fully uninstall! Boost leaves snippets of code and will seriously mess up your formatting. Lost sales and days of work.

Nic Pouch UK
United Kingdom
About 4 years using the app
Boost Commerce replied May 19, 2024

Hi Nic Pouch UK Team,

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused and understand your frustration.

We'd like to share ...

July 22, 2024

unistalled app and now my products dont show Fix my site!

Aden Jewelry
Australia
3 days using the app
Boost Commerce replied July 24, 2024

Hi Aden Jewelry Team,

Thank you for providing us with feedback. We sincerely apologize for any inconvenience caused.

We'd like to share that upon uninstalling the app, all ...