Reviews (1,963)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing website search functionality with its AI-driven, accurate, and fast results, boosting customer satisfaction and sales. It offers customizable search and filter options, advanced filtering, and smart handling of large datasets. The app is noted for reliable performance and seamless integration. Support is frequently praised as responsive and professional, adept at managing custom code changes and integrations.
Refine
-
By rating
Horrible! After days of testing they admitted they can't get this working. It took about 10 seconds to load. To uninstall the app they send video instructions that doesn't apply to the views of the app.
Hi Urban Kit Supply Team,
Thank you for your feedback. We apologize for any inconvenience and understand your frustration.
To provide clarity, we would like to address the ...
No support whatsoever after 5 days. Definitely not a reliable app
Hi AMEKANA Team,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you've experienced and understand your frustration.
Upon reviewing our ...
unlimited filter options (tag and Metafiled) is true but cost a fortune.
If you need more than 20 slots, it will need extra charge of $50 for each 5 slots.
Hi Computer Lounge Team,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using our app.
The Metafield feature is included in ...
Please dont use this this literally ruined my shopify code after uninstalling also it made so much mess literally i created again from scratch
Hi Stelth team,
Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered while using our app.
As we haven't had a chance to be ...
DO NOT DOWNLOAD!
After deleting the app my store was ruined. All of my collection pages were gone, and I had to manually restore them.
Hi Kayla's Garden team,
Thank you so much for your candid feedback and we are sorry to hear about your concern.
Please allow us to explain that when you delete the ...
Terrible customer service, I have to constantly repeat myself in order to get their bugs fixed and they tried to charge me for that as well. Their customer service rep Jayson is the biggest time waster there is, at one point he wasted an entire month of my time without doing ANYTHING. Look elsewhere, these people have lost their reputation and their competitors are getting ahead of them. I've ...
Hi team,
We're thrilled to receive your wonderful review. Being of service to your store is our great pleasure. Glad that we could turn it into valuable assets to your ...
We've been using this app for 4-5 years and the customer support has gone downhill. With our use-case, customers use the search function 70-80% of the time making it a critical part of our business. Version 3 of the app loads much slower than V2. It's so slow that customers often mistakenly use Shopify's native search before the app even loads in. Our conversion rates dropped considerably after ...
Hi Nella Team,
Thank you for providing us with feedback. We sincerely apologize for any inconvenience caused.
We are pleased to inform you that our team has implemented a ...
If you are like me and periodically like to make new collections and sell items from the new collection on the same day, I would steer clear of this app. They have been having issues with their sync function for quite a while now making it to where new collections do not display any products. They have assured me in the past that this is a temporary issue that they are fixing, and yet it persists ...
Our Dear Customer,
Thank you for reaching out and for giving us your feedback, it really matters to us.
We're truly sorry that you are experiencing some issues with our app ...
Terrible Terrible app!!!!! I don't write reviews often and feel the need to express how disappointed i am with this app. I do not remember installing this app and discovered i am being charged a fee each month. I uninstalled the app and wrote to the developers asking why i am being charged a fee. I have received no reply and i am still being charged. Be very careful with this app. I am very very ...
Hello Avalonia Team,
Thank you for your feedback. It appears that there might have been some misunderstanding along the way. Allow us to clarify.
It's important to note that ...
We do not recommend this app.
It breaks our collection pages. Our developers cannot find a workaround like many 3rd party apps.
Usually, the response time to fix it is quick. However, our collection pages have yet to function correctly in nearly one week, and Jayson needs to provide the proper support.
This is not defamatory; it's just true.
We've used this app for a few years. However, we will ...
Hi ML Furs Team,
Thank you so much for taking the time to provide us with feedback.
We want you to know that we have received and acknowledged your concerns. Your feedback ...