Reviews (1,963)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website search functionality with its AI-driven, accurate, and fast results, boosting customer satisfaction and sales. It offers customizable search and filter options, advanced filtering, and smart handling of large datasets. The app is noted for reliable performance and seamless integration. Support is frequently praised as responsive and professional, adept at managing custom code changes and integrations.

February 2, 2021

We've been using this app to make our navigation and search easier for customers. It's made our user experience 5 times better. Support team is very helpful as well.

Andy & Evan
United States
Over 3 years using the app
Boost Commerce replied June 20, 2022

Hi there,

Thank you so much for you feedback!

We are glad to know that our app and our support team have served you well! We have reached out to you regarding changing the ...

February 6, 2021

When I had issues, the team stepped in beautifully and totally supported me. Great support group. Thank You Boost Team.

Bet Am Shalom
United States
About 3 years using the app
September 21, 2022

This is a solid app. The overall impact to site speed and performance is a slight downside, but support is always responsive and helpful.

testfaostore
United States
About 3 years using the app
Boost Commerce replied September 21, 2022

Hi there,

Thank you so much for your feedback and for your kind words towards our app and team!

We are truly sorry to hear that you're not having the best possible experience ...

July 25, 2019

We love this app for our filters and search. We were able to get the filters we wanted with no sacrifice for design. However, we hate that it does not recognize changes to products or collections and forces you to sync every time you move something around in a collection for it to be recognized in the Online Store. If you use manual sort in your collections, this aspect is kind of a nightmare. ...

Ledbury
United States
Almost 3 years using the app
Boost Commerce replied September 16, 2019

Hello,

Thank you for your feedback!

We are delighted that you are seeing the benefit of using our app in optimizing product findability.

Actually, the sync between our system ...

Edited September 9, 2021

We use this app to power advanced filtering & sorting across our numerous collections, as well as search pages. This is one of the best apps I've used on the Shopify marketplace in terms of robustness of their turnkey solution along with the numerous customization options, reliability of their service, and the lightning speed, helpfulness, and general pleasantness of their support. I do have to ...

Thrilling
United States
Almost 3 years using the app
Boost Commerce replied September 9, 2021

Hi team,

Thank you for sharing your experience with us and we are glad that our service impressed you!

We believe that our app could have impressed you more since it does ...

Edited April 18, 2023

It does what it needs to do. The process to upgrade the plan was some what confusing with your system not really acknowledging that we were already subscribed and had been for over 2 years. However the response to my feedback was both prompt, friendly and helpful. The development team have taken on board my feedback and have made some simple changes to make the process clearer. The app is a ...

The Top Saddlery
Australia
Over 2 years using the app
September 15, 2021

Responsive group. Search functions as advertised. Easy to configure. Even the addition of a few special considerations was simple to implement.

RefrigiWear 1954
United States
Over 2 years using the app
Boost Commerce replied September 16, 2021

Hi there,

Thanks so much for taking time out of your day to leave us a review! We really appreciate it.

Glad to hear that our app has empowered you to create an awesome ...

Edited October 13, 2020

Great app, custom filter trees can be confusing however support is fast always happy to assist. Would recommend.

Cantik Swimwear
Australia
Over 2 years using the app
January 27, 2022

I use this app to organize products by category. It would be better if there was the possibility of organizing the products in diferent ways.

Fashion Clinic Online Shop
Portugal
Over 2 years using the app
Boost Commerce replied January 28, 2022

Hello there,

Thank you for your feedback!

It is crucial to us that you are completely satisfied. We would like to understand more about your request for organizing the ...

August 16, 2019

The app works well and the support is fast and great. The only negative is there's no synonym function, which is pretty important for my business and improving our user experience. When they add synonym control, then I'll upgrade to a 5 star.

France & Son
United States
Over 1 year using the app
Boost Commerce replied August 20, 2019

Hello,

We appreciate you taking time to follow up this feature. As we fully acknowledge how the synonym does sound helpful to the customer once it's launched. Our team's work ...