Reviews (1,947)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search and advanced filtering capabilities, which improve sales and customer satisfaction. It offers extensive customization options, such as sorting sold-out products and filtering by discounts, and integrates easily with Shopify. The customer support, particularly from staff members like Joseph, Paola, and Seri, is frequently praised for responsiveness and effectiveness, including performing custom code changes to enhance functionality.

July 15, 2024

We've been using the Boost AI Search & Filter app for our Shopify store and are thoroughly satisfied with both the app and the support team. The app significantly enhances our search functionality with accurate AI-powered results and advanced filtering options, enabling customers to find products quickly and improving their shopping experience. Its easy integration and extensive customization options allow us to tailor the app to our specific needs. The support team is prompt, professional, and always ready to help with any issues or questions. Overall, the improved search capabilities have led to higher customer satisfaction and increased sales. Highly recommend Boost AI Search & Filter for any Shopify store looking to upgrade its search and filter functions.

Petriotics
Lebanon
Almost 4 years using the app
Boost Commerce replied August 19, 2024

Dear Petriotics team,
What an honor for Boost to know that Boost AI Search & Filter app has made such a positive impact on your store's performance with the AI-powered features, customization features and that our support team has provided you the prompt support as you need. Your feedback means a lot to us, and we're here whenever you need us—just a message away.
Thank you so much

August 22, 2024

Pro
This app has a variety of use.
Service-wise,support team (Oliver) is very active and help fix our problems as expected

Cons
A bit pricey and based on product numbers

Metro Hobbies
Australia
Almost 6 years using the app
Boost Commerce replied August 25, 2024

Dear Metro Hobbies team,

Thanks for sharing your experience with Boost! It's great to hear that you’re finding the app versatile and that Oliver has been able to assist you effectively. We appreciate your feedback on pricing and will keep it in mind as we continue to improve our offerings.

August 29, 2024

Jack, Paola, and the whole Boost Support team have been great to work with. Very satisfied with the work they've done for us and have been helpful whenever we have questions or we need something custom work done.

FXR Racing Canada
Canada
About 5 years using the app
Boost Commerce replied September 3, 2024

Thank you FXR Racing Canada team for your kind words. We’re delighted to hear that Jack, Paola, and the entire Boost Support team have met your expectations and you’re satisfied with the custom work and support provided. Your feedback is appreciated, and we're here to support you whenever you need us!

September 17, 2024

Hello this app really integrates great options and the support service was quick and helpful, I was helped by Lia and she really took the time to understand my issues and we fixed it together :)

Bella Blue
France
About 1 year using the app
Boost Commerce replied September 24, 2024

Thank you, Bella Blue team! We appreciate your kind words for Boost team. Glad to hear that the app's options have integrated well for you and that Lia was able to assist you efficiently and took the time to understand and resolve your issues. We’re excited to continue working with you and to see everything come together.

July 14, 2024

So far, so good! We've been using it for a few months and enjoy the functionality of the app as well as the customer service. Paola and Seri were helpful in getting me setup and showing me some of the customization features available.

Muze Pens
Hong Kong SAR
Over 2 years using the app
July 12, 2024

I had an excellent experience with the customer service provided by Billie. I received timely assistance and was sent the necessary instructions to complete my installation successfully. The follow-up to ensure I completed the steps correctly was much appreciated.

This level of service is often talked about but rarely seen. Billie was kind and professional throughout the entire process. Highly recommend!

Pit Crew Cycles
United States
Almost 4 years using the app
July 19, 2024

First, Boost is a great app that gives us everything we were looking for regarding collection and search pages. The product recommendations are also a great feature. The native integration is fast and easy to setup and customize. Second, Boost customer service has been stellar! They are always quick to respond and ready to help in any way possible. I highly recommend them to any one, large or small shops alike.

78&SUNNY
United States
4 months using the app
July 24, 2024

Seri was great and helped me find a solution to my problem, quickly and easily. very happy with service

HCL Clamping UK/Europe
United Kingdom
Over 2 years using the app
July 26, 2024

I love this app because it makes my store so much easier to shop and customer service is stellar! The filters and search items are very customizable. The help tutorials cover everything. 100% Happy with this app.

Select Trends Boutique
United States
Over 3 years using the app
Boost Commerce replied August 16, 2024

Thank you Select Trends Boutique, We're delighted to hear that our app has made shopping easier for your customers and that you're happy with the customization options. Your feedback is appreciated, and we're here to support you whenever you need us!

October 2, 2024

The app is awesome! It packs a lot of features and easy to use but what's even more awesome is the support. We do some unique stuff and Jack from Boost Support was able to easily accommodate the custom changes we needed!

Topper Fine Jewelers
United States
2 months using the app