Reviews (1,963)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website search functionality with its AI-driven, accurate, and fast results, boosting customer satisfaction and sales. It offers customizable search and filter options, advanced filtering, and smart handling of large datasets. The app is noted for reliable performance and seamless integration. Support is frequently praised as responsive and professional, adept at managing custom code changes and integrations.

May 19, 2020

This app is really great in terms of the flexibility it gives to manage the filters and how they will look. And still if you want some customization, the support team is there for you!

Just one thing that I personally didn't like was the requirement to press the "Sync" button every time we make changes to any product in order to show those changes on the front-end. There should be an auto-sync option.

But apart from that, definitely recommend this app.

Modello Domani
India
Over 1 year using the app
Boost Commerce replied May 20, 2020

Hello,

Thank you for sharing your concern with us!

Basically, you don't have to manually sync every time you make changes to any product because the sync between our system and Shopify is automatic via a Quick Sync process.

By default, the process runs every three minutes to check and update any modification you have made. Please note that all updates from a store are queued and processed one at a time so it could be a little bit delayed if there are a lot of updates (like thousands) in the queue.

Our representative already reached out to you via email to explain further on this concern. May you please check it?

All the best,
Boost team

November 22, 2023

I like the app overall. There are times when something happens on our site however and it usually has to do with Boost. The great thing is they always fix it for me so I greatly appreciate that!

Blue Collar Mercantile
United States
Over 1 year using the app
June 8, 2021

Great app and great costumer service. Looks really professional and good interface to work with. Recommended

EV ME
Netherlands
Over 1 year using the app
Boost Commerce replied June 13, 2021

Hi team,

Thank you so much for your kind words! We are delighted that you recognize the value of using our app as well as our service quality.

It is crucial to us that you are completely satisfied. If there is anything else we can do to make your site even better, please feel free to share with us. We are always around and happy to assist you anytime.

All the best,
Boost Team

Edited April 14, 2021

Had to talk to the support in order for them to activate features in the app that seems trivial to have on. But they got it working as expected and we are happy. Very quick and helpful support! Looks and functionality of the filters are nice.

Stenbolaget
Sweden
About 1 year using the app
Boost Commerce replied March 24, 2021

UPDATE:

We have reached out to you with an implementation of this feature. We will integrate it into your store once you are ok with it.

Thank you and we are looking forward to your response.

Best regards,
Boost team

===

Dear Valued Customer,

Thanks for your feedback!

We are very sorry to hear that you encountered an issue while using our app.
Our technical team will look into it and inform you as soon as possible of a better solution for your concern.

Also, please let us know should you have any other questions, we are always around here happy to help.

Best regards,
Boost Team

May 10, 2022

This app has helped to create a better navigation experience for our customers. The tech team is SO supportive and kind! They were able to turn around a request within 4 days. We only wish there were more sophisticated features such as sorting products by color without variants, or showing all swatch variants underneath all product variants. Although the team really takes our feedback to heart and is always improving features.

re—inc
United States
About 1 year using the app
Boost Commerce replied May 11, 2022

Hello there,

Thank you so much for your kind words! We are delighted that you recognize the value of using our app to optimize your store navigation system.

Following your sharing, we tried and figured out the solution to display color swatches under your product variants. Could you please get back to us via our current email thread so we could help you move forward accordingly?

It is crucial to us that you are completely satisfied, and we want to ensure that we have provided you with everything you require.

We look forward to hearing back from you and wish you continued success!

Sincerely,
Boost Team

September 20, 2021

Excellent customer service! Contacted with a query and received clear and useful step-by-step instructions promptly.

Adra
United Kingdom
About 1 year using the app
Boost Commerce replied September 20, 2021

Hi there,

Thank you very much for the good words. We do appreciate it.

We are glad to hear that you like our service and are looking forward to providing you with an even better experience as you go through your journey!

Wishing you the very best,
Boost team

January 18, 2024

This app basically served the function, but still need some improvement in the sync, and others area as they have been few of error that need get fix. But good thing, the support team has been diligently helping me in resolving all the issue. I will definitely give it 5 stars if the app will improve better in future. Overall, its a useful app and work tremendously for my website. Thanks!

Shukri Shari Group Sdn Bhd (1269727-X)
Malaysia
About 1 year using the app
April 10, 2023

We've had Boost installed for a few months now. The team have been really helpful in answering any questions and making customisations for us. They are responsive, fast and accommodating.
I wish that there was a solution so that newly listed products showed in Collections sooner, but I understand it sounds like a complex issue that largely comes from Shopify itself.

Oscha Slings
United Kingdom
About 1 year using the app
Edited March 31, 2021

UPDATED After writing the review the tech support fixed my issue and the website is working fine. Hopefully the filter wont break my website again and customer support helps. Thank you

OFFHANT®
United Kingdom
11 months using the app
Boost Commerce replied March 31, 2021

Dear Mina,

Thank you for taking the time and giving us your feedback.

Our technical team will look into it and inform you as soon as possible a better solution for your concern.

Also, please let us know should you have any other questions, we are always around here happy to help.

Warm regards,
Boost Team

May 16, 2023

Great app that I can't live without for my shop's filter and search. There might be some issues with making it match to you theme but the support is quick and helpful!

Baby Avenue
Kuwait
7 months using the app
Boost Commerce replied May 16, 2023

Hello Baby Avenue Team,

We appreciate you taking your time to give us this wonderful feedback.

We are reaching out to you again to check, and confirm if there is anything about the theme layout that we can help you with and to make sure we meet your full expectations from our app and service.

Be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions.

We look forward to hearing from you.

Kindest Regards,
Boost Team