Reviews (1,881)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced search/filtering capabilities, product recommendation widgets, and AI-powered features. They appreciate the intuitive interface, customization options, and mobile compatibility. The visual merchandising tools, custom product filter, and analytics dashboard are also valued. Advanced filtering options enhance the shopping experience. The support team is praised for their responsiveness and expertise. This app is particularly beneficial for stores with large inventories, improving site search and collection page filter functionality.
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Had some issues with the filter layout but quickly help from the support department. Now all looks good again. Using this plugin for all my 7 stores. Thank you very much!
Hi Tavellio Team,
We apologize for your inconvenience and thank you for the feedback.
It's our pleasure to provide close support to your team over the last several days, and we appreciate your patience with our limited support today due to the Holiday schedule that we have informed you about in advance.
We understand the urgency of your situation, and in response to your most recent message sent a few hours ago regarding the navigation of the Visual Design Editor tool, our team has sent you an email with clear instructions. Kindly check your mailbox for further assistance.
In case of any email glitches, please refer to the following instructions: You can easily access the Integration icon in the app dashboard, select the Shopify integration, and find the Visual Design Editor tool right there.
Thank you once again for choosing our app. Please know that we are committed to your success, and we are here to assist you every step of the way. Don't hesitate to reach out if you need any further assistance. We're more than happy to help!
Kind regards,
Boost Team
Terrible support AND does not fully uninstall! Boost leaves snippets of code and will seriously mess up your formatting. Lost sales and days of work.
Hi Nic Pouch UK Team,
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused and understand your frustration.
We'd like to share that upon uninstalling the app, all Boost widgets and the core app embed - Boost Core (New) - will automatically be removed from the theme where they were added. As per the instructions provided via email, you simply need to re-enable your theme's original product grid, collection banner, and search results. It's possible that these elements were hidden while using our widget.
We understand that some themes might be complicated to work with and we are fully committed to supporting you in returning to your theme's original setup. We have sent a follow-up email to provide further assistance. Could you please check it?
Once again, thank you for your cooperation, and we eagerly await your response.
Best regards,
The Boost Team
easy to use and fast & useful response from the help team
Boost is great. Really appreciate the support we've received in chasing down occasional issues and customizations.
The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.
I used to love this app. Upon upgrading to 2.0 theme, my filtered collection pages can only be displayed using Boost design template, which despite my best efforts to customize, looks nothing like my theme.
Hi Unbuilt team,
We appreciate your feedback and sincerely apologize for the inconvenience that you have experienced. Since we have recently updated our code base which has significantly improved our app's performance and user experience, the app is now embedded within the theme, necessitating changes to how our code is integrated.
We have already sent you an email so we can assist you further with the theme visual matching.
We are looking forward to hearing from you.
Kind regards,
Great plugin and the team is very responsive to support requests, they have tweaked the output of several different things I needed customized for my store.
Superb app and even ven better support, Oliver has been extremely helpful and accommodating. Thanks!
Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)
Great application and support. Charlie thanks for your help!