Reviews (1,963)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing website search functionality with its AI-driven, accurate, and fast results, boosting customer satisfaction and sales. It offers customizable search and filter options, advanced filtering, and smart handling of large datasets. The app is noted for reliable performance and seamless integration. Support is frequently praised as responsive and professional, adept at managing custom code changes and integrations.
Refine
-
By rating
Very overpriced for the service provided. Lack of flexibility by the customer service. I was disappointed and I will not use this product.
Hi Nemanja,
Thank you for sharing your experience while using our app and we are sorry that it failed to meet your expectations this time.
We feel awful that unexpected misunderstanding caused this inconvenience. Our representative has just emailed back and followed up to get your all concerns sorted. May you kindly check it out?
We look forward to hearing from you and more importantly, we do wish to win you back.
Boost team
Default sorting options don't work so the app pushed all my sold out products to the top of all my collections and killed my conversion. There's no live chat, just an email function replying within 24 hours. Deleted.
Dear Customer,
Thank you so much for your feedback.
We are truly sorry to hear that you did not have the best experience with our service, but we would like to have the chance to revert this.
We have been trying to contact you over the phone through the number found in your store contact section, but we weren't able to so far.
We also sent you an e-mail regarding this issue, so you can reach us back through it and let us know if you have a specific phone number you would like us to reach to.
We would appreciate the opportunity to check this for you and resolve it as soon as possible. Your kind collaboration will be highly appreciated.
Sincerely,
Boost Team
Worst App... Caused an error and have lost 2 High Value Sales... They don't provide you the promised free trial period and they de-activate the app in the middle of the night and they compel you to choose a plan....
Dont even try this app......
9th March 2018 Added havoc created by this app is that it meddled with the theme and images are not displayed to customers.....
This app distorted the loading of products for all my iPhone-users. The code was very much hidden and after deletion, uneasy to detect that this was the problem.
Dear valued customer,
Thank you for reaching out and for giving us your feedback, it really matters to us.
We're truly sorry that you are experiencing some issues with our app and we would like to apologize for any discomfort this brought you.
We want you to know that we're here to support you.
With your kind cooperation, we are investigating this issue and will try to figure out the best solution in earning back the flawless performance on your site.
In addition, please let us know should you have any other questions, we are always around here happy to help.
Warmest of regards,
Boost Team
нет бесплатного плана, хотя пишут что есть. Очень дорого за простой фильтр, 7500 товаров 89 долларов и это просто за фильтр
Dear valued customer,
Thanks for your feedback, We understand your frustration and we appreciate you bringing this to our attention.
We are truly sorry to hear that you did not have the best experience with our service and would like to have the opportunity to make it right.
Our representative has just contacted you via your registered email so please help us check it and feel free to reply to us through that email so we can assist you further.
We really appreciate your help and your feedback.
Sincerely,
Boost Team
Terrible. Completely changes the look of your product page permanently and looks terrible, hard to customize too 0/10
Hi VitalHome Finds team,
Thank you for your feedback. We are sorry for the issues you’ve encountered with our app; we haven’t received any support requests from you yet.
Please note that our latest V3 app can replicate 90% of the original layout of 15 different themes (Dawn included), but if you’re using a different theme or have customized the layout of an original theme, our theme setup will apply the default theme. Rest assured this does NOT affect your live theme after installing the app but duplicated theme only.
Although the new layout may appear different, we do have a tool called “Edit Visual Design” in the “Theme” section that allows users to adjust and customize it with ease before publishing the theme.
We have reached out to you via email to offer our support to make this happen. We eagerly await your response and would be delighted if you give our app another try.
Best regards,
Boost Team
Like all the others absolutely terrible, countless hours of fixing all the problems this app has caused with the theme, collection pages and more. Not worth the hassle much better search apps out there.
Hi Embrace Sports Team,
Thank you so much for taking the time to provide us with feedback.
We are terribly sorry to hear you have faced such issues with our app.
Unfortunately, we didn't have a chance to sort out these issues for you as we have not received any support requests from you yet. However, we are willing to help you overcome these problems so we have contacted you via email offering our assistance.
We are looking forward to your reply and will be happy if you decide to give our app a go again.
All the best,
Boost Team
Destroyed all shop theme. Be careful don't use it because then you will pay developers to return everything back
Hello team Rock-n-Walls team,
We hope you are doing well! We apologize that your initial experience with our app was not up to your expectations.
However, we are determined to fix this and ensure your satisfaction. Our experts already had a plan to set up the app seamlessly on your duplicate theme, so you can relax knowing everything is taken care of and just review later.
Therefore, kindly help us to check the email so we can proceed, then you can leave it to us.
Best regards,
Boost team
Hi Sentya Candle team,
We are sincerely sorry if you have not had a great experience while working with our app. We are here to amend that!
Upon reviewing our system, we noticed that you installed and uninstalled our app within 30 minutes on Jan 6, 2024, and at that time, we could see that the store only had 1 product.
Additionally, we have not received any support requests or reports of issues from you regarding the app. We value your feedback and would appreciate the opportunity to assist you in getting your store up and running smoothly with our app.
We have already sent you a follow-up email and would like to schedule a call with you to discuss your experience in more detail.
Kind regards,
Boost team