Reviews (1,966)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search functionality and customer experience on Shopify stores with AI-powered results and advanced filters like price, color, and size. It's noted for its cost-effectiveness, ease of customization, and fast, reliable performance. The support team is praised for being responsive and helpful in resolving issues quickly, contributing to increased sales and improved shopping experiences.

Edited March 9, 2018

Worst App... Caused an error and have lost 2 High Value Sales... They don't provide you the promised free trial period and they de-activate the app in the middle of the night and they compel you to choose a plan....
Dont even try this app......

9th March 2018 Added havoc created by this app is that it meddled with the theme and images are not displayed to customers.....

Tfusa
India
About 14 hours using the app
October 1, 2021

This app distorted the loading of products for all my iPhone-users. The code was very much hidden and after deletion, uneasy to detect that this was the problem.

Frank about tea
Netherlands
About 3 hours using the app
Boost Commerce replied October 1, 2021

Dear valued customer,

Thank you for reaching out and for giving us your feedback, it really matters to us.

We're truly sorry that you are experiencing some issues with our app and we would like to apologize for any discomfort this brought you.

We want you to know that we're here to support you.

With your kind cooperation, we are investigating this issue and will try to figure out the best solution in earning back the flawless performance on your site.

In addition, please let us know should you have any other questions, we are always around here happy to help.

Warmest of regards,
Boost Team

January 23, 2023

нет бесплатного плана, хотя пишут что есть. Очень дорого за простой фильтр, 7500 товаров 89 долларов и это просто за фильтр

Happy End
Spain
About 1 hour using the app
Boost Commerce replied January 25, 2023

Dear valued customer,

Thanks for your feedback, We understand your frustration and we appreciate you bringing this to our attention.

We are truly sorry to hear that you did not have the best experience with our service and would like to have the opportunity to make it right.

Our representative has just contacted you via your registered email so please help us check it and feel free to reply to us through that email so we can assist you further.

We really appreciate your help and your feedback.

Sincerely,
Boost Team

August 4, 2023

Like all the others absolutely terrible, countless hours of fixing all the problems this app has caused with the theme, collection pages and more. Not worth the hassle much better search apps out there.

Embrace Sports
Australia
19 minutes using the app
Boost Commerce replied August 5, 2023

Hi Embrace Sports Team,

Thank you so much for taking the time to provide us with feedback.

We are terribly sorry to hear you have faced such issues with our app.
Unfortunately, we didn't have a chance to sort out these issues for you as we have not received any support requests from you yet. However, we are willing to help you overcome these problems so we have contacted you via email offering our assistance.

We are looking forward to your reply and will be happy if you decide to give our app a go again.

All the best,
Boost Team

May 17, 2023

Destroyed all shop theme. Be careful don't use it because then you will pay developers to return everything back

Rock-n-walls
Cyprus
8 minutes using the app
Boost Commerce replied May 17, 2023

Hello team Rock-n-Walls team,

We hope you are doing well! We apologize that your initial experience with our app was not up to your expectations.

However, we are determined to fix this and ensure your satisfaction. Our experts already had a plan to set up the app seamlessly on your duplicate theme, so you can relax knowing everything is taken care of and just review later.

Therefore, kindly help us to check the email so we can proceed, then you can leave it to us.

Best regards,
Boost team

October 19, 2024

Curated Home Decor
United States
About 2 months using the app
February 2, 2024

Skarby Łap
Poland
33 minutes using the app
Boost Commerce replied February 5, 2024

Hi Sentya Candle team,

We are sincerely sorry if you have not had a great experience while working with our app. We are here to amend that!

Upon reviewing our system, we noticed that you installed and uninstalled our app within 30 minutes on Jan 6, 2024, and at that time, we could see that the store only had 1 product.

Additionally, we have not received any support requests or reports of issues from you regarding the app. We value your feedback and would appreciate the opportunity to assist you in getting your store up and running smoothly with our app.

We have already sent you a follow-up email and would like to schedule a call with you to discuss your experience in more detail.

Kind regards,
Boost team

January 8, 2024

TRIZAL
Latvia
12 minutes using the app
Boost Commerce replied February 5, 2024

Hi TRIZAL Team,

Thank you so much for taking the time to leave us the review.

We are sorry for any inconvenience caused while using our app.

Since you have yet to provide us with any information about the issue you were having, we didn't have a chance to sort it out. Our team has sent you an email, kindly help us check and reach back to the email to provide us with more about your concern.

We are looking forward to your reply and will be happy if you decide to give our app a go again.

All the best,

Boost Team