Reviews (1,978)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing e-commerce search and filtering with AI technology, noting increased customer satisfaction and sales. It offers robust customization, intuitive interfaces, and advanced filtering options like discounts and stock levels. The app also supports product recommendations and customizable collection templates, integrates seamlessly, and is easy to set up. Merchants praise the responsive and knowledgeable support team for efficient issue resolution and assistance with customizations.

December 6, 2022

Great app! Technical support and customer service are always on point and quick to help! Boost Filter & Search has been super important to my website’s success.

Tipplergoods
United States
Over 1 year using the app
Boost Commerce replied December 8, 2022

Hi there,

Thank you for your beautiful review. You have just made our day!

We will strive to deliver great experiences consistently. As always, if there is anything we can ever help you out with, please do let us know.

Wishing you every success.
Boost Team

May 29, 2019

Excellent app! We wanted a solution for filtering products by size and this was exactly what we were looking for. Customer service is great, very quick to answer questions and fix issues. I highly recommend this app!

SAU LEE
Hong Kong SAR
Over 1 year using the app
Edited October 3, 2017

Customer support is very good and I like the way how they work and fixed the problems on the website. Great app and Great people. Keep it up...Cheers.!!

Divinity Urns
United States
Over 1 year using the app
December 9, 2020

This is one of the best apps we have on our site. Does what we need, has a lot of features that can be tweaked, and if it's not a built-in feature, the developers have been very responsive and accommodating and will help us figure out how to do what we want, often for no or very little charge. They seem to be constantly improving and tweaking for the better and actually do listen to feedback and suggestions. Highly recommend.

Beadaholique
United States
Over 1 year using the app
Boost Commerce replied December 12, 2020

Hello,

We are so delighted that you rate our service as 5-star since we always strive to provide just that for all customers.

We will make sure to share your feedback with the teams to let them know to keep up the amazing work.

Please email us anytime we could be of any further help.

All the best,
Boost team

November 23, 2023

I very much appreciated their customer service. They were super fast in replying & in the end resolving our issue. Thank you so much!

Nattou
Belgium
Over 1 year using the app
January 2, 2020

Very good app, good service, very kind people.
Support is very fast and helpfull. I would recommend this app to everyone who wants product & collection filter app with multiple options and it is really easy to use.

The Hockey Centre

The Hockey Centre NL
Netherlands
Over 1 year using the app
August 16, 2021

great support as always, im about to put a £40m site live using this app to run our collections, always get get back in a day.

Start Fitness
United Kingdom
Over 1 year using the app
Boost Commerce replied August 17, 2021

Hi team,

Glad you have loved using our app and put your trust in it! We are proud to have delivered such excellent customer support!

Please feel free to play around them and ping us if you happen to have any inquiries, we are here for you.

All the best,
Boost team

April 4, 2024

Amazing Customer Support! The team behind Boost AI Search & Filter goes above and beyond to assist users. Jack, in particular, has been incredibly helpful throughout my experience. He's always there to lend a hand and ensure that users get the most out of the app. Whenever I encountered an issue, the developer promptly responded and provided clear instructions to resolve it. Their dedication to customer satisfaction is truly commendable!

Brand Ventures Pty Ltd
Australia
9 months using the app
June 2, 2022

Excellent, easy to use, looks good and fast response to questions. A few small issues I had were resolved quite quickly.

Flying Nun
New Zealand
Over 1 year using the app
Boost Commerce replied June 2, 2022

Hi there,

We are delighted to hear that you had a great experience with our app and service. Your candid and thorough feedback inspires us to keep striving to provide the best service possible!

Once again, we are grateful to have you with us!

Sincerely,
Boost Team

October 2, 2023

We can't praise Boost Search enough! We've had it since migrating to Shopify in July 2022 and don't know what we'd have done without it. From search to filters, synonyms to upselling and much more... it's been a game-changer for our online presence, recognised by our many satisfied customers who quickly find what they're looking for. Support is beyond excellent; it has been outstanding from the start with our V2 which more or less worked out of the box, as it is now that we're implementing Boost V3 AI Search and Discovery many thanks to the time and patience of Vincy and the development team.

DirDirect
United Kingdom
Over 1 year using the app
Boost Commerce replied October 10, 2023

Hello DirDirect Team,

Thank you for the amazing review! We're thrilled to hear that Boost Search has been a game-changer for your online presence since migrating to Shopify, and you can make use of our features from search to filters, synonyms to upselling. We appreciate your recognition of our outstanding support, and we're here to assist you whenever you need it. Thank you for being a valued customer!

Boost Team