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I have never left a negative review, because as a small business ourselves, we know how hard things can be. But I installed this app after recommendations and have been trying to get some support since the start to see if it is even able to do what we require - as it doesn't seem to be working.
I have reached out numerous times but am yet to receive a reply. I even read other replies which indicated that they are a small team, so I was really trying to be patient before writing this.
I sincerely hope that I can get some assistance because I want this app to work. If it can do what we need, we need it for 5 stores.
this app works great and the developers respond if something is not working.
App works great!
Had a few issues that I needed resolved. My issues were solves quickly and efficiently. Customer service was top notch. Definitely recommend!
This app works great. Inventory information is returned quickly and consistently with little to no downtime. The team helped us with a very custom use case, and the experience was fast and hassle-free.
Incredible app and support! Our current theme supports local pickup but doesn't offer much customization. We added this app to give us more control of how we showcase options to customers. Not only can we control how we show inventory, we control the inventory location name. When we ran into an issue, the team responded within an hour with the needed code. Couldn't recommend them more.
There was a problem but after several tries to contact them without no luck added negative feedback and they quickly contacted and solve the issue. There was a problem communicating with them by chat, but by email, they respond reasonably well
Tom helped me to set this up and when I started to have conflicts with my theme later he was super quick to help me get this fixed. He identified the error and fixed it within minutes. Tom really does know his app!
Doesn't seem to be any support. I am going to uninstall this as I am not sure what benefit(s) it is offering.
Could you please get in touch at inventory.support@jtcinteractive.com? We can't find any messages from you.
Great app! Super easy to install. We contacted Tom regarding an issue and received a response and fix in record time! Very happy and satisfied with the app and the superior post installation support.
What an amazing app!
Easy to understand and to-the-point. Add the world class (and fast) support and you have reliable and time saving app that will add great value to your store.
Recommended!
Thanks for the review, much appreciated!