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Great app with excellent customization controls. Customer support is very helpful and fixed our problems in one session. Would highly recommend.
Support was quick to resolve the issue for me.
Weve been using the app for our multi stores for 5 years now
We were constantly overselling from our main warehouse while our secondary location had plenty of stock. Geostock's per-location inventory display completely fixed that customers can now see exactly which store near them has the item before adding to cart. Game changer for our multi-location setup.
The country blocking feature saved us so many headaches. We kept getting orders from regions we simply can't ship to, and processing refunds was eating our team alive. Now those customers are blocked at checkout before they even try. Simple, effective, done.
Customer service is quick and very helpful
No customer service exists at all. If you ask a question about sales, they reply quickly, if you ask for support, they don't reply (four days still no reply in my case). It's a scam.
Hi Beadable Bliss, i understand your frustration. But we are a small team and we try our best to serve everyone at time. I deeply apologize for the mistake, if you think we can give us a second chance we are open to fix what happened.
Have a nice day.
I had a problem due to an update by Shopify, and in contrary to Shopify themselves, Geostock reacted immediately and gave some workable advice..
I have never left a negative review, because as a small business ourselves, we know how hard things can be. But I installed this app after recommendations and have been trying to get some support since the start to see if it is even able to do what we require - as it doesn't seem to be working.
I have reached out numerous times but am yet to receive a reply. I even read other replies which indicated that they are a small team, so I was really trying to be patient before writing this.
I sincerely hope that I can get some assistance because I want this app to work. If it can do what we need, we need it for 5 stores.
App works great!
Had a few issues that I needed resolved. My issues were solves quickly and efficiently. Customer service was top notch. Definitely recommend!
This app works great. Inventory information is returned quickly and consistently with little to no downtime. The team helped us with a very custom use case, and the experience was fast and hassle-free.