Reviews (76)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
July 8, 2024

I have never left a negative review, because as a small business ourselves, we know how hard things can be. But I installed this app after recommendations and have been trying to get some support since the start to see if it is even able to do what we require - as it doesn't seem to be working.

I have reached out numerous times but am yet to receive a reply. I even read other replies which indicated that they are a small team, so I was really trying to be patient before writing this.

I sincerely hope that I can get some assistance because I want this app to work. If it can do what we need, we need it for 5 stores.

theatlasbrand
Australia
15 days using the app
January 10, 2024

this app works great and the developers respond if something is not working.

American Lighting Designs
United States
1 day using the app
February 8, 2023

App works great!
Had a few issues that I needed resolved. My issues were solves quickly and efficiently. Customer service was top notch. Definitely recommend!

Pastime Sports & Games
Canada
Over 3 years using the app
February 9, 2023

This app works great. Inventory information is returned quickly and consistently with little to no downtime. The team helped us with a very custom use case, and the experience was fast and hassle-free.

Mollusk Surf Shop
United States
Over 2 years using the app
February 11, 2023

Incredible app and support! Our current theme supports local pickup but doesn't offer much customization. We added this app to give us more control of how we showcase options to customers. Not only can we control how we show inventory, we control the inventory location name. When we ran into an issue, the team responded within an hour with the needed code. Couldn't recommend them more.

Michael Aram
United States
About 1 year using the app
Edited February 9, 2023

There was a problem but after several tries to contact them without no luck added negative feedback and they quickly contacted and solve the issue. There was a problem communicating with them by chat, but by email, they respond reasonably well

WorldCondoms
United Kingdom
9 months using the app
Edited May 5, 2020

Tom helped me to set this up and when I started to have conflicts with my theme later he was super quick to help me get this fixed. He identified the error and fixed it within minutes. Tom really does know his app!

Waller BMX
United Kingdom
Almost 5 years using the app
January 26, 2023

Doesn't seem to be any support. I am going to uninstall this as I am not sure what benefit(s) it is offering.

Black Lava Vape
United States
About 3 years using the app
JTC Apps replied January 27, 2023

Could you please get in touch at inventory.support@jtcinteractive.com? We can't find any messages from you.

Edited August 15, 2019

Great app! Super easy to install. We contacted Tom regarding an issue and received a response and fix in record time! Very happy and satisfied with the app and the superior post installation support.

National Roper's Supply
United States
Over 4 years using the app
December 16, 2019

What an amazing app!

Easy to understand and to-the-point. Add the world class (and fast) support and you have reliable and time saving app that will add great value to your store.

Recommended!

Flaxta
Austria
About 4 years using the app
JTC Apps replied December 16, 2019

Thanks for the review, much appreciated!