Reviews (811)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective bundling and upselling strategies, noting a significant increase in average order values. It features a user-friendly interface that integrates well with Shopify and offers customizable designs. The app is praised for its robust performance and responsive customer support, which includes help with customization and technical issues.

February 27, 2024

Ceren, was so helpful in fixing any product syncing issues I had. She also was able to fix any back end costing problems I was facing. 10/10 service and very quick to get back to you on the chat whenever you need assistance.

Microfibre Cloths
Australia
6 months using the app
PickyStory replied February 29, 2024

Thank you for this amazing review. Happy growth with PickyStory!

July 30, 2024

Ugur was a great help in setting up!

WaterDog Adventure Gear
United States
41 minutes using the app
PickyStory replied August 12, 2024

Thank you for this great review. Keep growing with PickyStory!

March 29, 2024

The only bundle app we tested that actually did what we were looking for. And they have a great customer service!

Athlete Fuel
Cyprus
8 months using the app
PickyStory replied April 1, 2024

Thank you for this amazing review. Happy growth with PickyStory!

January 6, 2024

Excellent, I have been with Picky from early on, and it makes a big difference to our store.

Mia Tui
United Kingdom
Over 1 year using the app
PickyStory replied January 8, 2024

Thank you for this great review. Happy growth with PickyStory!

Edited December 22, 2023

Ceren's exceptional support made my app installation process seamless and stress-free! Her patience and thorough guidance throughout each step were truly invaluable. Her expertise and dedication ensured that I not only installed the app but also understood its functionality effortlessly. Ceren's customer service skills are exemplary, and her commitment to ensuring a smooth experience is commendable. Thank you, Ceren, for your outstanding support and for going above and beyond to assist me!

Carlos helped me too today! Amazing support team! Thanks!

The Nichole Collection
United States
6 months using the app
PickyStory replied November 28, 2023

Thank you for this amazing review. Keep growing with PickyStory!

February 16, 2024

I LOVE this App! The dashboard is incredibly well designed and easy to navigate. The features have helped us to generate over $3.5K in our first month of using it! And, the customer service is incredible. They really listen to what their customers need from the app and implement it. I am very excited to see all the future features and keep on increasing our revenue with their support!

Earths Elements
United States
29 days using the app
PickyStory replied February 19, 2024

Thank you for this great review. Happy growth with PickyStory!

Edited April 29, 2024

I actually really liked this app at first. However I noticed in my orders that they were being tagged with "Pickystory" even though the bundle wasn't being purchased. So basically, if someone adds to their cart with the bundle, then removes everything in the cart except 1 or 2 items, Pickystory counts that as their revenue, and I just don't see that as fair. Super happy to pay them when the actual bundle is bought, but this method just sucks because it's charging you without the sale of the bundle. I'll be looking for another option.

Further attempts to reach a fair solution to this company's greedy and irrational billing practices have proven impossible. This company has no sense of integrity or customer service. They will milk you for every dollar they can for as long as you can. When you stop using it, make sure you remove it completely as an app from your store because they'll keep billing you even if you're not using it at all! 0 stars. Avoid this company!

Lit: Love & Intimacy Tools
United States
5 months using the app
PickyStory replied January 15, 2024

Thank you for your review. PickyStory only attributes revenue that was generated by or directly influenced by a PickyStory tool or scenario. We have reviewed your case and confirmed that the line items were attributed correctly, as they originated from a PickyStory bundle addition.

We have reached out to you directly to resolve this issue and to ensure that we provide complete information about this case.

PickyStory team

April 22, 2024

They are wonderful to work with. Super great app. See ROI instantly.

Prep U
United States
Over 1 year using the app
PickyStory replied April 24, 2024

Thank you for this great review. Keep growing with PickyStory!

March 19, 2024

Uğur helped me with an error after a new theme update. His fix was very easy and straightforward with good directions!

Juren Clothing
United States
2 months using the app
PickyStory replied March 21, 2024

Thank you for this amazing review. Keep growing with PickyStory!

December 8, 2023

Always ready to help, Thank you for the great customer support! I really appreciate it.

Mitre Performance
Peru
11 months using the app
PickyStory replied December 11, 2023

Thank you for this amazing review. Happy growth with PickyStory!