Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless Shopify integration, and effective customer support. They value its diverse offers and sales-boosting upselling and cross-selling features. The app is praised for its cost-effectiveness, especially for smaller stores, and its analytics dashboard that aids in data-driven decisions. It's appreciated for its continuous evolution, with new features added based on merchant feedback. The app is seen as a comprehensive solution, combining multiple functionalities into one, thereby increasing average order value and enhancing customer engagement.

September 3, 2021

Amazing! Finally found a solution to creating a virtual bundle - although in the app this is called a product Combo (separate SKUs that are listed on one product page for a discount but I'm able to still have it fulfilled by Amazon). Also created bundles that show up on individual product pages as an optional offer and was able to have this fulfilled by Amazon as well. Great customer service too!

Spring Chef
United States
11 months using the app
PickyStory replied September 4, 2021

Thank you for this awesome review. Happy growth with PickyStory!

September 7, 2022

Customer service is the best here. Will sat with me this afternoon on zoom to explain the program, and when I was having trouble later on, Mary Bernadeth answered the chat quickly and provided me with not only instructions... but a video tutorial! Thank you PickyStory team :)

Farmery Estate Brewing Company Inc.
Canada
11 months using the app
PickyStory replied September 8, 2022

Thank you for this amazing review. Keep growing with PickyStory!

Edited April 14, 2023

We installed the app and it was pretty straight forward to understand. We put together a few bundle discounts etc. and it worked right away. We had a few problems because our setting were not set right and i used the chat help service. They were fast, fixed the problem for me, and then helped me understand how I could do it better. Leizel and Ceren were amazing and I love it when a company has good support. Theirs was excellent. Thank you guys!

Adaptogen Superfoods
United States
11 months using the app
PickyStory replied May 12, 2022

Thank you for this amazing review. Keep growing with PickyStory!

Edited September 26, 2022

customer service is great, well Roziel is...not sure about the others! haven't really used the app much yet, so can't comment there

Freaker USA
United States
11 months using the app
PickyStory replied September 27, 2022

Thank you for this great review. Keep growing with PickyStory!

October 11, 2021

Even with just the free trial, this app functions so much better than any other bundling app we've used in the past. I had made some changes to our theme that accidentally overwrote the PickyStory code, however after contacting PickyStory's support staff they were able to fix the problem in less than 10 minutes. TEN MINUTES! That is an outstanding response time, and they also went above and beyond to update the widget's aesthetics to match our theme (thanks Emily!). As an IC, being able to showcase the free trial's capabilities as well as the efficiency of their support staff makes it much easier to encourage my superiors to upgrade to the pro version. Highly recommend!!

ToriBelleNZ
United States
11 months using the app
PickyStory replied October 11, 2021

Thank you for this awesome review. Happy growth with PickyStory!

October 26, 2023

5, quick service and got what I needed from my concern/question

Bended Brims
United States
4 days using the app
PickyStory replied October 27, 2023

Thank you for this great review. Happy growth with PickyStory!

November 15, 2022

Incredible customer service and FAST responses, this helped me get unstuck within moments of reaching out!

Society for Creative Founders
United States
11 months using the app
PickyStory replied November 15, 2022

Thank you for this great review. Keep growing with PickyStory!

June 17, 2021

Incredible customer support, we had a few requests to integrate with our theme, and the team began work right away! The onboarding was very easy, and the product itself is great - the new "combo" product feature is perfect for selling tops/bottoms on a single product page, while keeping individual items in the cart. Highly recommend!

Crooks & Castles
Canada
11 months using the app
PickyStory replied June 17, 2021

Thanks for the incredible review. Keep growing with PickyStory!

August 2, 2023

Exceptional customer support from Uğur, app looks very promising for upsells and conversions. Thanks!

Sakora Japan
United Kingdom
7 months using the app
PickyStory replied August 4, 2023

Thank you for this great review. Happy growth with PickyStory!

Edited August 2, 2021

The support team have been outstanding in their help to set the App up. I also found the help centre really valuable in working through particular elements in the set up.

Beforeyouspeak Coffee
Australia
10 months using the app
PickyStory replied August 2, 2021

Thank you for the awesome review. We wish you successful sales with PickyStory!