Reviews (729)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless integration with Shopify, and attractive widget designs. The 24/7 tech support is praised for its responsiveness and expertise, with certain representatives singled out for their exceptional service. Merchants value the customization options, including various bundle types and a multibuy discount feature. The analytics dashboard offers useful insights into bundle performance and customer behavior. The app is reported to boost sales and customer satisfaction by promoting multiple item purchases, thereby increasing average order values. The team is proactive in incorporating merchant feedback, leading to ongoing feature improvements.

June 30, 2020

Great app, much cheaper than similar alternative we have been using and the support received from Alex was excellent.

Happy Linen Company
United Kingdom
37 minutes using the app
December 9, 2022

Great customer service !! Mary helped answer all my questions and customize our bundles. Thank you so much for all your help.

Mango People
United States
About 14 hours using the app
PickyStory replied December 11, 2022

Thank you for this review. Keep growing with PickyStory!

May 9, 2023

Good Support, Bad App! It is hard to customize, don't have too many options, loosing in comparison with other bundle apps

higoodbuy
United States
About 2 hours using the app
PickyStory replied May 10, 2023

Thank you for your review. We apologize that you couldn't get the customization that you were looking for so far. We reached out via email to help you customize the deals further and make them perfect for your store.

February 6, 2020

When I want to install the app I get the peace of code:
{"detail":"No user matching this token was found."}

Flexshape
Poland
About 1 hour using the app
May 26, 2022

Slowed my shop down to a crawl and cluttered up my product pages. I was just looking for an option for BOGO to be auto applied to my customer's cart, not for this giant widget that makes everything run like molasses. Would not recommend unless you have very small deals you're looking to do.

Cat and Raven Soap Store - CAT AND RAVEN DESIGNS
United States
40 minutes using the app
PickyStory replied May 26, 2022

Hi Sarah,

We are sorry to hear that you didn't get the top-tier experience we are trying to provide to all of our customers. As every store theme is different, sometimes some one-time adjustments are required. We provide 24-7 live support to ensure our customers are getting the full attention needed. Upon checking your case, it looks like you contacted our support team but you never replied to their messages.

Our team contacted you again and would be happy to hear back from you to resolve this issue.

Thanks!
Anna
Head of Support

August 28, 2022

I want to delete the app but it's impossible to figure out. They lock you in but don't allow you to cancel at ease.....

ALMND
Australia
28 minutes using the app
PickyStory replied August 28, 2022

Hi,

All apps on Shopify including PickyStory can be easily removed from your Shopify Admin. Recently, Shopify changed the admin's user interface and now you can find your apps under - Shopify admin -> Apps -> Apps and sales channel settings.

We also reached out to you directly regarding this matter.

Thanks,
PickyStory team

December 1, 2022

["charge_id not set"] fix this ............... Not a good app, i dont recommend this to other ecommerece shops.

Fadeless
Denmark
3 minutes using the app
PickyStory replied December 2, 2022

Hi,

We're sorry to hear that you have experienced this issue. Our team would be more than happy to investigate this and help you onboard successfully.

We reached out to you directly through email.

The PickyStory team

July 12, 2021

This app has been exactly what I was looking for! Very easy to set up. I had one question to slightly change the experience and the team helped me out very quickly. I'm able to set up bundles, shop the look pages, build your own kit pages... all from this one app. Thank you!

Good for Sunday
Canada
PickyStory replied July 12, 2021

Thank you for this amazing review. We are happy to hear that you're using PickyStory for all the offers in your store. Continue growing with PickyStory!

May 30, 2024

Floatley
United States
Over 2 years using the app
PickyStory replied June 3, 2024

Thank you for this incredible review. Keep growing with PickyStory!

May 14, 2024

The Fitness Stall
Australia
9 months using the app
PickyStory replied May 15, 2024

Thank you for this great review. Happy growth with PickyStory!